floral-expert.comReviews of floral-expert.com

Its a scam! Beware!

I ordered a bouquet of 20 roses and a pack of 24 Fererro Rocher to be delivered for my daughter's birthday in Strasbourg. Delivery was done, but a day later, not on her birthday. The pack of sweets they changed for additional 5 roses without telling me in advance. Website chat is not working. Disappointing and unsatisfied service. Not recommended.

Watch out!!!!!!!!!!!!!!!!!!!!! They didn't deliver anything, they answered they've already delivered with a photo of a door with a bunch of flower leaning on it (wrong door and wrong number) saying nobody was in and they left it outside. Elvira said it by mail, while a Mary (chat online) said it was delivered. All good reviews are fake… Keep away!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I ordered flowers a couple of days ago and never been delivered, I emailed them they promised they would deliver them the next day but of course never been delivered and now they haven't answered the email, I asked for a refund but no way to answer.

I ordered and paid for flowers yesterday - to be delivered yesterday. Flowers still haven’t arrived today and I cannot contact the company- phone number not working, online chat line not responding, emails not being answered. I believe I’ve been scammed

Hello. You didn't deliver my order, didn't inform me about it yourself, didn't refund my money, and you don't reply to my emails. Natalia

Hello. You didn't deliver my order, didn't inform me about it yourself, didn't refund my money, and you don't reply to my emails. Natalia

Floral Expert is a Scam – Beware of Hidden Fees! I ordered from Floral Expert, entered my delivery address, and the system calculated the delivery fee. After I paid, they emailed me saying the address was “too far” and demanded an extra €23, which was never mentioned at checkout. When I questioned this, they completely stopped responding. This is a scam—they take your money and then try to charge you more after the fact. If you don’t pay the extra fee, they just ignore you. Extremely dishonest and unprofessional. I do NOT recommend Floral Expert. Stay away unless you want to be overcharged and ignored!