RA
Disappointed
I have always had a great experience with Flora2000, but this order was disappointing. It was supposed to be delivered the Saturday before Mother’s Day. Not only did the recipient receive it 2 days later, but the flowers arrived withered and in poor condition. To make things worse, I tried emailing the company if there was any way to receive a refund and never even got a reply. This was upsetting as I have been a loyal customer for years, and to not even receive any response makes me think I should take my business elsewhere going forward.
Response from Flora2000May 19, 2021
We are extremely sorry for the entire incident. To track and investigate your complain please provide us the FLO order number or the email address used while placing the order. We surely will get this resolved for you in a positive manner.



