Lukas
A warning to all potential Flora2000 Customers!
I ordered flowers for a surprise delivery for a relative's wedding day (April 2011) several days in advance. I even received a confirmation email from Flora2000 to confirm my order. On the actual wedding day and time of delivery, Flora2000 sent me an email to inform me they are unable to deliver the flowers and my order was canceled. There was no chance/time for me to organize an alternative. That was it, the opportunity of a special surprise on the once-in-a-life time wedding day was gone. Flora2000 does not take your order or your individual special occasion seriously. It's all automated. If they are unable to deliver, they will inform you through an automated email on the day and time when the flowers should have arrived. I am not kidding, I received the email on the exact date and time I requested the flowers. Their contact numbers are useless when they cancel your order on the day and time when the flowers should have arrived. It's up to you in the end. I kept all (automated) emails as proof of my experience. If it's a special occasion (e.g. birthday, wedding, anniversary, etc.) you should consider a more reliable delivery service. I would not recommend Flora2000 to anyone and I will never use Flora2000.
Response from Flora2000Apr 25, 2012
Dear Lukas, this is Richard from Flora2000.com. I hope we were able to resolve this complaint from you with a corrective action. In case you wish to get in touch with us, which will help us further to set things right for this rare instance and earn your trust, we request you to kindly call us or write to us at [email protected]. Warm Regards, Richard Fulham. www.Flora2000.com



