Flora2000Reviews of flora2000.com

Sent wrong floral arrangement of very poor quality then refunded $22 from the $112 purchase and ignored follow up WhatsApp messages. Extremely disappointing transaction on all counts.

!!! THE WORST SERVICE EVER !!! money collected, flowers never delivered for my mum on March 8 , support team stopped responding via whatsapp regarding this issue Better not to use Flora2000 again ,they are the worst on the market!!!!

Same like everyone else here. I would give them -2000 but i cant. Still waiting for the answer for my refund but no one replied on WhatsApp and email. This is what i got from these thiefs only. They were suppose to deliver flowers on 8th of march. We regret to inform you that your order could not be delivered as scheduled owing to non availability of fresh flowers. Your order is scheduled for delivery tomorrow with fresh flowers. We will notify once the order is delivered. Warm Regards, Boldwin Smith Flora2000 Handcrafted Flowers & Gifts

I am rating them a 1 star because it will not allow me to give a negative rating! I ordered an arrangement 2 WEEKS in advance of Valentines day, because I needed a morning delivery if possible. This was not a last minute order. I ordered a specific arrangement due to the color that I wanted. The flowers did not arrive in the morning, in fact they did not even arrive that DAY! it was not until almost 8:00 pm the following day, that the flowers arrived. The flowers that arrived were NOT THE FLOWERS THAT I ORDERED! The arrangement that arrived looked like the company had thrown together whatever was left over from Valentines day and sent it out last minute. I contacted FLORA2000, they told me they would give me a refund, that I have not seen. a refund does not make up for a ruined Valentines day. Customer service is Non-existent, What a horrible experience!

It's been a week since the delivery date and still no flowers delivered. The only reply I get is the delivery point hasn't had any fresh flowers to deliver. What the hell !!!

My order was delivered the day after Vday which makes it useless as you want to make someone special on that specific day. The messenger guy had an enquiry about the address given, and instead of calling me, he decided to just bring the flower back to the warehouse. When I messaged Flora2000 and asked told them the incident, and even offered to shoulder the grab expenses just so my mom would have flowers on Vday. They just gave you the line "it is not within our reach anymore, its the delivery policy to bring back package to warehouse if they cannot reach the recipient". This is unacceptable as businesses like Flora2000 has complete control over their delivery partners and should be liable if that third partner is incompetent. But to dodge the issue and blame it to the delivery company and just tell the customer that "there's nothing we can do about it" is so unprofessional and unacceptable. This kind of business model and customer service should be banned from business like flower business. They gave detrimental effects on people who spent HARD EARNED MONEY and ruin special occasions. I understand that no business is perfect, but how you handled it speaks volume that you only care about money and not your customer.

My order was delivered two days late and one item missing. Would not recommend to anyone. Customer service useless. Not worth a penny.

Worst experience ever. I trusted Flora2000 with delivery of a rather expensive bouquet of flowers on Valentines day. Firstly, their communication is automated, delayed and poor. Secondly, the flowers were never delivered. If a flower business cannot deliver flowers on the single most important day in their business then that goes to show how inefficient and terrible they are at business. Appalled.