Flora2000Reviews of flora2000.com

So for my brother's anniversary with his gf who lives in Germany, I was asked to search for and find a reputable flower company to send her roses. I found flora2000 through a Google search (and without looking at ANY reviews whatsoever... which in retrospect was pretty stupid) and ordered and paid US$77.94 for 18 roses. (Order # 1266373). On the day of delivery, I happened across the photo my brothers gf posted on Facebook of the roses (38 mins before I saw it) and noted they did not look like 18 .. In a private msg, I asked her how many roses they were and she said they were 12. I IMMEDIATELY got on the LIVECHAT on the flora2000 website and was asked by the Agent to send a picture of the roses to the email [email protected]. I did that along with the order number and she said that they will contact the German supplier to see what happened and rectify it. This all happened on the day of delivery - Friday 14th June - and within 1-2 hours of delivery. I never got a response to my email. I sent another (longer) email on 17th June and also got no reply. This is absolutely ridiculous that I have now lost $78 and got no response from anyone on this matter. I just want back my money. Had they replied when I contacted them the first time, the opportunity to fix the order would have been there. It is almost a week later. One of their promises online is hassle-free refund/replacement. I am pretty sure I did everything right to secure what should have been a hassle free refund/replacement so I just suggest everyone use some other company when ordering flowers and ALWAYS check online reviews first. Kerri

I placed an order for a dozen roses to be sent to Brazil, the order was supposed to be delivered on June 12. At 4pm when it still hadnt been delivered I tried calling all of the customer service numbers listed on the website USA:+1-212-655-3075 UK: +44-20-3026-2532 India:+91-22-6457-6457 I never got a response at any of those numbers I called each one over a dozen times I also tried emailing [email protected], [email protected] I got an email response saying that the delivery was going to happen between 9am and 7pm I kept following up and getting the run around, they sent me an email saying they tried calling me but the phone was busy which is BS, I saw the phone ring once and there wasn't anyone there when I answered I tried calling the number back but got an automated prompt telling me to leave a message and someone would call me back. The flowers were finally delivered at 9pm and it was not what I had ordered and paid for. It looks like the florist didn't have anything left and just sent whatever they felt like. I am very disappointed with this entire experience, I was trying to do something special and because of this company and their poor service and standards it turned out wrong. I would have at least appreciated the chance to speak to a live agent to know that someone was trying to rectify this and actively working on it. I will never order from them again and I highly recommend others stay away

I received the same email twice: "We regret to inform you that your order could not be delivered as scheduled owing to a transmission error." I paid and my girlfriend never received the flowers. I was and I am so upset with this company that if I could pay a global publicity I would do it delighted because they don't know what is customer services and responsability. If you want to send flowers and get a stroke use flower2000. My Review is totally true and you can see my order #1264271 with flora2000. I have cancelled the order and I am still waiting for my money.

I ordered some flowers to be delivered to my mum the day before mother's day, the reason I ordered them for the day before was because I ordered them sooo early the calendar didn't even pick up on the fact that the Sunday was Mother's Day. It was also the first time I had been away from my mum on a long term basis as I had moved from NZ to Australia so obviously I wanted them to be absolutely perfect. I picked them out specifically because of the colour and flowers that my mum loves. Anyway when I see a photo of what gets delivered they are cheap, ugly, crap flowers! They look like they found them in the bin and used giant leaves to cover up the fact that they were so ugly. I had several conversations on their chat and they came to the conclusion that they would send me an email for the original order to be sent the next day, and I would get an email confirming this the next morning, he also gave me a number to ring in case I didnt get the email. SURPRISE SURPRISE no email came and no one answered the number he gave me. FLORA2000 RUINED MY MUMS MOTHER'S DAY and I will be sure to review this on every florist reviewing site I can just as I promised. THANKS FOR NOTHING!!

I am currently studying abroad in Italy and my boyfriend tried to send me flowers for our Anniversary. First they told me that they could not find my address which is ridiculous because I live on a very commonly known street. So I gave them links from google maps on how to get there from various landmarks, I even when and took pictures of the outside of my apartment. so 4 days after my anniversary passes they send both my boyfriend and I an email that say the flowers have been delivered. I've looked around my apartment and they are not here. So i emailed them back and they said that someone else accepted them on my behalf and then send me a picture of a signature that I have never seen before! My boyfriend tried to do something really sweet and this company destroyed it! DO NOT TRUST THEM Having to give them 1 star is 11 to many

I bought a flower arrangement and without consulting me they changed the design. Not only the composition was awfully lame. They changed a flower type and told me that flowers could not be stock so they allow to change items. The thing is that vases can definitely be stock but they change it as well. Their policy said that they will never compromise the composition feel but they did and not refund or alternative solution were given.

although my card has been charged the order never reached the destination although they have sent to me that the order was given. after repeated messages/emails still no reply from them. the people are cheaters. never use them.. be careful everyone before ordering from them.

I ordered a flower for Valentines day. everything is fine at first place I have the confirmation that the flower will deliver in Feb 14. I check the online status it says "Accepted for delivery" I check the tracking number is not working. I talked to there CS 24/7 Live support he say's the flower is on its way blah..blah...blah..lots of excuses. Feb 14 past by no flower, Feb 15 I send them an email or talk to someone from Live Chat no ones available and no replied on my email. and the best thing still NO flower.. Don't used this company to send flower to your love ones in Philippines. if you want to send flower to the Philippines used IslandRose.net you wont regret.. Flora2000 "Luxurious Florals" lol Luxurious your ass. This is my amazing PO#1231535