Flora2000Reviews of flora2000.com

I ordered flowers to be sent to England 3 days before the funeral of my best friend ,I live in the us and was u able to attend so the flowers were very important to me , they were delivered the day after the funeral I'm so upset about this , why tell me sure we can do that take your money and do this I spent 100 dollars on an arrangement that didn't even arrive for the event it was supposed to be for,I had let the family know that I was sending flowers and that they would be there for the funeral, angry I will never use them again or reccomend them to anyone, they came up with excuses like the funeral deal home refused delivery, no fresh flowers, need another address

I have used their service for many years without a problem. This year I had a terrible experience. For Mother's day they forgot to send the international order I send every year after their automated reminder that prompt me to send it. For my mother's 80 th bday, a VERY important bday, I debated and decided to give them another try given that I only had a bad experience throughout these years. I spent over $ 120.00 and the flower basket that was delivered was definitely worth less than $ 30-40 compared to what I sent over the years. I had to have a friend buy another arrangement locally because I was mortified. I sent an email to let them know and then since I didn't receive any answers I send an actual picture of the small/sad arrangement. I didn't even received a follow up email. I guess they don't need the business and they are ok to loose long term customers. In this competitive market I find it very poor business ethic.

I sent my mom flowers through this company on Mother's Day. This is an occasion when you would want to know who sent the flowers. Guess what, the dedication card that came with the flowers had the nice message I wrote for my mom but not my name. If my mom had not received flowers from my other siblings, she wouldn't have guessed this were from me. Thanks Flora2000 for screwing up Mother's Day. By the way, my mom was not happy about this, too.

I have dealt with Flora several times and after screwing up my order 3 times I decided I didn't want to deal with them anymore. I have emailed them asking them to remove me from their email list repeatedly with no luck. I even threatened to post a bad review if they didn't stop sending me emails, which I haven't done event though they've screwed up many times. Well here it is! DON'T USE THIS COMPANY. THE FLOWERS ARRIVE OCCASIONALLY BUT MORE THAN NOT, NOT ON THE RIGHT DAY OR NOT AT ALL. YOU FIND OUT ABOUT IT DAYS LATER!

About 3 weeks ago I ordered from this company Christmas Flowers and Christmas Hamper to be delivered on the 23rd at her place of work which happens to be the city hall in Pasig, Philippines. Come late in the afternoon she tells me that no delivery. Then the chat starts and all that I get is thank you for my understanding and that they are trying to find out what was going. Finally found out they were delivered, but to a different office on the same floor. We find this out after everyone has left for the day. The next day she goes to her locked office and sees them sitting on a table. Now can not receive until the 28th. Now the last email that I receive from them, we guarantee delivery on the day requested between these hours. Your delivery was made, even though not to the person that they were supposed to go to. No talk now of any refund. All that I know. Christmas was wrecked and when she does finally receive them, DEAD flowers. The last email received, This is regarding your order number 1384737 for We would like to inform you that the delivery of this order was attempted on the requested date and the order was delivered at 02:30pm, as the recipient was not available the order was handed over to Mr. Kindly note that we are able to grantee the delivery date but not delivery time as the deliveries are done any time between 09am to 07pm. Please understand that we have done best to ensure that the order is delivered to the recipient as requested. We realize the importance of this order and are truly sorry for the situation at hand however this is out of our control as we have ensured the order is complete on the requested date.

I have been informed by the recipient of the flowers that one of the flowers was mildewed, affecting its surrounding flowers as well. Also, the flowers were too tightly packed that some of them had been crushed. Therefore, I have too say I am deeply disappointed with the quality of the service by flora2000.

Very bad delivery, got it 1 day late after my wife's birthday..... Flower quality is 60%off different from what the pic shows on the website..... contact them and they reply season's different and flower may change.... but not for off so much different.... I will never go back or recommend to a friend....

Mark: Hello, I am here to answer your questions about our floral service. you: HI, IS ANY ONE THERE Mark: Hi Mark: How may I assist you with our floral service? you: when are you going to deliver 1364124 Mark: Please give me a moment, while I check on that. Mark: The correct details were received after our outlet had closed for the day yesterday so we have sent them the details and have asked them to proceed with the delivery as soon as possible. We are just following up with the outlet and we will email you as soon as we have an update on the delivery you: so is it going to be tomorrow then Mark: Currently the earliest available date for delivery is the 21st of August 2014 in the Philippines you: please cancel the order Mark: We will ask the outlet to cancel this order however we had sent the details to the outlet asking them to proceed at the earliest and the order may already be in process since the orders are shipped out 24 hours in advance of the delivery date Mark: We will email you as soon as the outlet gets back about the order you: so are you going to cancel this or not Mark: As I have mentioned above we will need to check with the outlet before a cancellation is processed and we will update you about this by email you: i got a call the same day when i placed the order, if there was a problem with the address, why was it not confirmed at that point, i did not even receive an email about this and the other order not being available, this was a surprise for today and you guys ruined it. I will leave reviews about this all over the internet and forums. you: thank you for your time Mark: Please note that the address can only be authenticated when the order is sent to the outlet and we had called you before this was done. Further as soon as we got information about both your orders we have sent you emails about the situation which is standard procedure Mark: We do apologize however we require that all the complete details are provided when the order is placed to ensure a timely delivery. In this case the address provided was incorrect and hence the order was placed on hold you: but listen, i used the same address with another company last week and they delivered, but the flowers were discolored, they delivered next day, so i wanted to try a different company you: but what a disappointment you: the address is correct you: but i gave you the extended version of it you: copied the same address from the company i placed the last order from you: i will request my back to process the refund Mark: We are really very sorry however the orders to Philippines are delivered by courier and we require all the details when the order is placed as we have no way of locating this information. The address you provided at first is an incomplete address as verified by the courier as it does not contain the name of the province which is critical information you: i don't need you to process it. you: such a waste of time Mark: As already advised above we are checking with the outlet for the possibility of cancellation and we will email you about it when the outlet responds you: it is not an uncomplete adddress you: i have used the same address to deliver flower twice you: you must be using incompetent couriers Mark: Please note that all addresses to the Philippines require to have the province name which was missing from the address you provided. We are not able to comment about the other flower service as they could have a way of checking and locating address which at this point we do not have