Todd W.
Flowers are all ways delivered late.
Flowers are all ways delivered late. Flowers are not fresh when delivered.and wilting Bear I purchased was not the bear delivered. Enquires about the delivery where ignored
Response from Flora2000Aug 29, 2019
We are sorry to hear that the flowers were not fresh when delivered. This consignment was shipped on the 9th for delivery on the 10th (http://www.lbcexpress.com Tracking # 81121177498). Unfortunately there was a late arrival at the destination & subsequently the delivery could not be completed by the courier people. Since flowers were in transit for more than 48 hours, we understand that the quality might have suffered. To correct this situation we already have refunded you 50% for the order & also resent another set of flowers at our cost on the 15th (http://www.lbcexpress.com Trancking # 81121177545) & the same was received by the recipient. We also understand that you have been a loyal customer of flora2000 and this has been a rare instance where we have failed to fully satisfy your order. As a gesture of goodwill we have emailed you a $10 discount coupon which can be redeemed for a future order. Thank you once again for placing your order with us.



