Flora2000Reviews of flora2000.com

I ordered flowers to be delivered to my daughter in Shanghai for her birthday. She never got them. I have been messaging the company and they keep on giving me the run around. My card was charged. Horrible service!

Not satisfied, I ordered flowers from their website, what arrived is different from what I ordered. Trying to contact customer service but no one is answering. Paid almost 200usd for this bad service. Writing this so othes will not repeat my mistake. Thank you.

I ordered from you website a beautiful cherry blossom arrangement, very luxurious with flowers. What was delivered to the recipient was a skinny plant with one or two branches and one measly flower. I was horrified when she sent me a picture of it, which in no way resembled what I had ordered from you. This is the second time this has happened.

I wonder what these people think about a special day that gets ruined because of unresponsive not delay but no delivery was made. I need a refund please be responsive just the way you were responsive before the payment was made.

I placed an order on Flora2000, called the following day, and asked for a status around 9 a.m. Richard emailed me around 1 p.m. saying it was out for delivery and, by 6 p.m., sent me another email stating "unavailability of fresh flowers"—the end. Then, someone named Anna emailed saying the same thing (collaborating on stories) and asked if I had another day for delivery. No one addressed the lie they told me at 1 p.m. that the order was out for delivery. Then, they made it seem that I was at fault. Making the customer happy or correcting their mistake never entered their minds. So, in short, Richards's email was intentionally misleading and a lie. My order was never out for delivery, nor was it filled. He knew the status of my order when you sent the email. To mislead a customer who trusted their business for a vital occasion was disrespectful and disgusting. I have ordered and shipped flowers worldwide and have never heard of "unavailability of fresh flowers" before. And to tell me at the end of the day when I could have called another florist is only described as greedy and heartless.

Ordered a bouquet in the UK to go to Australia. Order was placed with 2 weeks notice. Having not heard anything from the expectant recipient on the due date, I contacted the company, who informed me that there were no available flowers in the shop. Having then said that I still wanted something sent, saying that I didn't mind whether it was a bouquet or even a pot plant we then went through a prolonged correspondence, through email, with them telling me I was going to get an upgrade and 5% refund from my order. It then took another week for the delivery to be made. The quality of the flowers were disappointing at best. They all looked as if they had spent a couple of days blooming prior to being out in the display. I sent a photograph of the bouquet to Flora2000 who said I would get another 5% off equalling 10% in total. The upgrade was apparently 4 melted chocolates having been left outside in the warm Australian heat. At no time did I want refunds on the present I was sending however I did want a lovely quality bouquet sent to a relative. Sadly they missed the mark both on delivery date and quality.

I’ve used this service three times now each time has been problematic and stressful. The flowers never get delivered especially on time. They do a completely horrible job on keeping you updated if your order is cancelled or if there’s anything wrong with the order very bad experience, and if you want to save yourself, a whole load of stress and hassle and money I would not recommend using these guys

They delivered a day late for a birthday and refused to give a refund. I would never use them. Waste of money.