Floor & DecorReviews of flooranddecor.com

Mr. Babak Farhadi is very professional and also a highly competent designer. He has great ideas about your dream house. He is really very professional in his job. We are so lucky because we have an expert designer in Floor & Decor in Manassas VA. He is ready to answer all of your questions about your project. Mr. Babak explained all the details of our project, and follow up with us. He has a lot of information about the best material we can use in our project. Thank you so much for your valuable time.

I'm only selecting five Stars because there is not more. I had the best experience ever at the Saugus Ma location. I'm a woman who is taken a bathroom remodeling on my own. Before I landed onto Floor and Decor, I had gone to multiple places such homedepot and Lowes, and ended up a bit overwhelmed and lost. Then, I went to Floor and Decor and found Kelly who is a designer. He brighten my dates. He was fantastic, I could take him home. I ended up super excited and happy with what bought.

I've been using this store for several years & have had nothing but the most remarkable customer service from every employee at this location. I would like to recognize Joe's willingness to go the extra mile and always help me find what I need. Without a second thought, he is always bending over backward to assist me with any & everything I need. In my 20+ years as a GC, I have never crossed paths with anyone as friendly, courteous, & willing to do whatever is necessary to assist me with my project needs. Thank you to the entire team at Webster, TX. Location for your outstanding customer service & for making my day & projects much smoother. And a huge shout out & thank you to Joe, whom I know I can always count on to work diligently to assist me with all my project needs. Thanks, Mike LaBeff

I had the best experience designing my bathroom at Floor and Decor. I set an appointment and luckily got JoAnn Fillis who was amazing. She took my hand drawings and turned them into professional works of art. I could not believe how nice the computer renderings turned out. JoAnn picked out the perfect combination of textures and colors from the wall and floor tile to the vanity and fixtures. She did not miss one detail. I would definitely use JoAnn again and recommend her to anyone that needs help designing a bathroom!

My wife and I attended a Tiling class on November 2, 2024, at 12 noon in Madison, Alabama. Walking into the store, we were met with significant and positive energy. We introduced ourselves and told Todd we were there for a tiling class. Immediately, we felt like we were a part of the Floor & Deco family. Todd gave a great class, allowing us to get hands-on and ask many questions. It is great to see the entire staff enjoy working together. We drove from Guntersville, Alabama. I can say that the Madison Store is where we will purchase and more. It is refreshing to find a place as such. Thank you

I just bought 25 boxes of vinyl flooring at the Falls Church, VA new location. Associate # 101181 Gabriela and her coworkers were super nice and helpful with my purchase. I defenatelly look forward to purchasing more materials in the future.

The RUBI Delta Tile Leveling System Clips are a game-changer for anyone involved in tile installation. The best part is that they are made in the USA. I just hope they keep the 1/16 size in stock, as it always seems to be out of stock.

FANTASTIC customer service with Shay in Ft. Lauderdale. She helped us with lots of choices and I was blown away by both her helpfulness but also her skills as an interior designer! I will request her help every time I need tile. As far as the store goes, also 5 stars! You can buy as many samples as you need and are able to return everything. Once our order had been placed my contractor was able to pick it up the next day. Upon leaving the store they made sure to let me know that whatever I have left over after my job can be returned. I love this place!