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Floor & Decor (flooranddecor.com) has 471 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Furniture Stores · Chamblee, Georgia
Excellent
Furniture Stores · Norcross, Georgia
Excellent
Furniture Stores · Lawrenceville, Georgia
Excellent
Furniture Stores · Dalton, Georgia
Excellent
Showing 179 reviews with 5 stars · Clear filters
david L.
Peter Kahn at St Pete store was fantastic Helped me to design 3 bathrooms, made sure all necessary components were ordered When several tiles were damaged, he took me to control desk and replacements were delivered the same day
Hua
Iulia was not only very helpful, she was extremely pleasant to work with. I wouldn't hesitate to seek her advice again!
Lora D.
A big Thank You to George for his help in choosing all of the things we would need to complete our project! He was friendly, knowledgeable, and a pleasure to work with!
Karen B. E.
I went to the Roswell GA store to purchase a few boxes of very large tile that was extremely heavy. There was no way I could pick them up and put them on a dolly and Book helped with loading them on a dolly for me so they could then be loaded into my car. Kameron helped match the grout color that I was looking for that was on the display. Both were most helpful & pleasant. Kameron knew his stuff as well. I have shopped several times at this store and have always had good experiences there.
Karin S.
As a pro, I have choices as to where I purchase my tiles. San Gabriel Floor & Decor is a great choice when it comes to service! Damon, the Pro Master at F & D assisted me in really tackling some issues. I had a very large order and it had to be a precision tile that would fit the needs of the client. From start to finish, Damon made it happen with his expertise and knowledge. Thank you for the assist and you have a very loyal contractor as your customer!
Miki M.
I have been remodeling clients homes for decades, this was my first experience with Floor & Decor. We had a fantastic experience with every person that both my client and I interacted with. We were there a total of 5 days to pick out and explore new flooring options for the entire house, From our first interaction with sales people to opening an acct with Janiel H and Jeff J then returning and working with Ernest R and Samantha P, the entire experience was easy. The follow up has been stellar. I highly recommend and again stress the fantastic customer service.
Carolyn J.
From my experience in the Saugus, MA store, it's hard for me to understand the one and two star reviews. Kelly was amazing it helping with my tile selection, and making sure that we got everything we needed for the job. Today we saw Jason for some small follow up items, and he could not have been more pleasant and helpful. My contractor said when he picked up the tiles, the staff was very accommodating. 5+ stars for this location.
Nanette
Went to the store on Fischer Marketplace. Sharpsburg, GA. Looking for flooring for the platform on my stairway. Mr. Robert asked if he could assist us with anything. We explained to him what we were looking for. I believed we hit the jackpot. Mr. Robert was so professional and very knowledgeable. It was his profession prior to his current job. He helped with everything that was needed to complete the project. He gave great points on cutting the materials, layouts and the type of material. Mr. Robert made the project very easy to complete. The company needs more associates like Mr. Robert