Kevin S.
Be wary of any valuable customer service
Placed many orders online and in person, only 1 of 5 replied saying it was ready for pickup so don't count on it. Once you call and get some type of confirmation, you may wait as long as an hour to pick up. Online orders you don't get a receipt, also only partial pickups are not noted on the receipt. Today I drove 2 hours one way to return leftover tile and the system is 'down' for another 2 hours. The associate mandates folks to be here in person when the system is online. I'm contemplating returning in the weekend when it's busier. I love taking a day off work for this. The store should be closed since no orders can be placed.