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Floor & Decor (flooranddecor.com) has 471 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Showing 179 reviews with 5 stars · Clear filters
Kimberly M.
Floor and Decor has a wonderful staff especially Joe he helped me organize my flooring ideas that I couldn't think of that he did to help me complete my tab I am so proud of him you all should be proud of him to have an employee working for you as its parents as we need more people in Workforce like Joe wonderful fella from Kimberly Morris
Connie B.
I want to give a shout out to the employees at Floor and Decor at 22nd Avenue and 34th st in St. Petersburg. I have been there a number of times, and each time some employee has gone over and above for me. Whether offering to load heavy materials or getting the fork lift to check out a different lot #, to check out and returns, each person there was cheerful, helpful and competent. Happy to do business with you including Desmond, Sharon, Keith and really everyone.
April R.
I just want to Praise one of your employees at the Cincinnati Ohio location. Her name is Ashley Harpon. She went beyond any customer service I've ever had anywhere. She was busy stocking and I just happened to see her and asked her for some help on some flooring and so she went and she did all my calculations for me. Then she loaded up the 11 boxes I needed and we went down this one aisle and I said no that's the one I truly want. She says well we'll just change it for that so she took and went and put up this stuff that was on the one cart she just loaded came back over and loaded the other stuff that was twice as heavy per box and put more boxes on to get the coverage I needed I also had my father with me but he can't stand and walk for too long stand and she made sure she found him a spot to sit and wait while she took care of me. This young lady truly needs to be recognized and I haven't had nothing but a great experience at this store. All my flooring needs I will be traveling that hour and a half to the Cincinnati location. And then besides that the manager turned around and helped us to are vehicle and loaded the truck for us and a they just all were very friendly and very helpful. I will continue to go to Floor & Decor.