FloLogicReviews of flologic.com

I have a large old house so when I installed the flologic system I though I would have some peace of mind in case a pipe broke or something unexpected happened. For about 1 year it worked ok but after that every 2 or 3 days the alarm started triggering and the water shut off. I have the Wi-Fi adapter installed so i could reset the valve with the app but I have to walk around the whole house and the outside to see of a toilet was running or a faucet was not shut off properly. 99% of the time it was nothing. Eventually even the flow meter on the app would indicate all was ok right after the alarm had gone off and water was shut. FALSE ALARM 99% of the time!!!. To make things worst the Wi-Fi adaptor decided to disconnect randomly after having worked fine with the exact same network configuration for a year. This is a VERY UNRELIABLE system. The software is precarious and is very expensive and not worth the money. I regret not having gone with a different brand. DO NOT buy this. Save yourself money a headaches. Currently I just disconnected everything so it was all just a big waste of money.

Very high quality products and, importantly, technical support when needed. They stand behind their product and provide advice and support as needed quickly and with strong expertise. You get to talk with real technical support people. When a small issue arose after 1.5 years, they took care of it promptly under warranty. Our plumber also loves the product. We highly recommend FloLogic.

Customer support was very helpful and responsive when *I* was having issues connecting the device to the network. The product looks to be of high quality and it will save you money - it's not a matter of if you get a leak, but when.

I purchased the FloLogic system and had the plumber install the water line components and I did the installation of the Gateway module, the Connection modules X 2 and the power supply. A call to customer service at FloLogic was returned by Brandon in short order. He assessed my need for a comprehensive review of the installation process and in short order completed the overview, added some caveats and I got started with installation. The system is installed and working well. Brandon’s directions made this possible. Brandon also helped me with a set up issue with the humidifiers on the furnaces. The customer service and Brandon, hands down, provided superior customer service and did it with a smile. Thank you

We turn our system off in the summer and every fall I waste 20 minutes trying to figure out how to turn it back on. Today I'm past 20 minutes and since we're only at this house on weekends, the companies so-called "Customer Service" isn't open. I think we're gonna go back to just shutting off the valve manually and try to forget all the money we spent. By the way you can't email the company either and their little chat bot is utterly worthless.

We have had the Flologic system for over a decade. It works incredibly well and is easy to adjust. It is hooked up to my security system through a wireless attachment. I only wish the older versions were able to be updated to WiFi.

I’ve had the system in two houses, it works very well. I did have an issue and tech-support resolved it quickly and easily for me. Good people and a great product.

I have 2 systems in place and enjoy peace of mind of knowing how sensitive the monitoring is. Recently we got a notification of water running more than 30 minutes while we were home. Didn't notice anything at all. After further checking we saw a sink with just a little more than a steady drip! It is that sensitive! If you want the best protection this is it! The customer service is amazing too.