FlipbeltReviews of flipbelt.com

I've been an avid Flipbelt user for many years, so I was so upset when the zipper broke and I was unable to fix it. I reached out to Customer Service to see if there was anything that could be done. I received a response very promptly from Haley. After sending my order info and an image of the broken belt, Haley immediately sent over a return label for me to send it back. Once they received the old belt, I received another email that a new one was on the way to me. I just finished up a run wearing it, and after a couple weeks of not having it, I remember why I love this belt so much. I am so grateful to Haley and the customer service team for providing me with an opportunity to continue using the product!

I've been a happy FlipBelt customer, and when I recently had a small issue with one of my compression shorts, the support was outstanding. A special thank you to Haley, who provided fantastic customer service. She was friendly, professional, and made the whole process incredibly easy. It's rare to experience support that is both efficient and genuinely personal. Excellent products backed by excellent service. Highly recommended! 😊

Ordered the wrong size so I immediately messaged the contact email and Haley replied. She was awesome and intercepted my order to get the right size placed prior to the order being fulfilled. She is a kind person who loves to help those on their running journey.

I ordered a running belt but accidentally used my old shipping address. I reached out to the FlipBelt team and Haley was just so helpful. Within minutes she had responded to me and had the correct address updated to ship. 5/5 customer service

I had a great experience thanks to Haley! She handled my returns efficiently and made the entire process easy and stress-free. She was welcoming, professional, and took the time to answer every question I had with patience and kindness. It's clear she genuinely cares about providing excellent customer service. Thank you, Haley, for making my experience such a positive one!

I love the hydration vest, and when I had an issue with leaking flask they replaced it. The customer service is friendly and replies quite fast. In additon the flask reference I had was not available anymore so they upgraded me !

I've gotten several products from Flipbelt including 2 belts, 2 hats, a shirt, and 2 of the bottles. I had to do a couple of returns/exchanges to land on the correct sizes, so while there seems to be some inconsistency there, the customer service is great and made the returns easy to get the right products.

I am a military veteran and marathon runner, and I have found Flipbelt's products to be amazing. But what really sets them apart is their customer service. If you are lucky, and have a problem or question, you will get Kourtney. She really understands her product and what runners need, if they want to PR and qualify for Boston. Unlike so many people who serve in this type of role, she really seemed to care. As evidence of this, she took time out of her busy day to follow up with me to inquire about how the new belt was working out for me. I was, and still am, blown away by her simple act of kindness. If I had a consumer-facing business, I would definitely try to hire her away. The bottom line is I have had a really, really good experience with Flipbelt. I am sure you will too...