Chris D.
This is a SCAM
This is a SCAM! They charge your credit card then call you and say it was a restricted fare and they need more money - then they try to find you a cheaper flight on a different day and airline. In my case, it was a ticket for Southwest and they stated "this is a restricted fare that does not include check bags" I did some research and found that there is no such thing as a 'restricted fare' on Southwest. AL tickets include 2 bags. I told them I wanted to cancel and they said the reservation was non refundable. I threatened to report them as a scam and they transferred me to the 'cancellation department'. The lady there 'Ruby Cooper said if I left a 5* review here mentioning her name, they would waive the $75 each way cancellation fee. I know what trustpilot is for! I am not going to give a good review so they can scam others! I will dispute the charges if they ever show up. TOTAL SCAM