As other people have said. Bait and switch. What happens is that they tell you that you're buying "economy" tickets. Then after you buy them, they call you up and tell you that they are actually "secret exclusive economy" or "restricted economy" and that you don't get bags, or you have to show up 8 hours early, or some other crap. The only way to get the tickets you thought you were buying is to "upgrade" for a new fee. That fee magically goes down if you try to cancel. In effect all they're doing is taking your cc info and booking on the airline site. The "special" economy that they have doesn't exist at all when you check with the site. If you ask they respond with something like "well you told us that we could do this" or "we didn't do anything you didn't tell us" which is true, based on the lie about the ticket restrictions they claim. Very shady, run out of India, and the location in the US is a residence where 10 other travel agencies are supposedly run out of.
DA
David
FLIGHTSFAIRY if a bait and switch…
FLIGHTSFAIRY is a bait and switch extremely expensive travel agency. They gave me a cost of 1348 for four people to fly to Baltimore. I agreed. Next morning they called and said that they had the flights but that it did not allow any luggage, carryon, or personal items and that the tickets were at such a discount that I would not be able to add luggage at the gate. This should have been the first clue that they were not legity. So after hours on the phone I finally had a deal for four tickets (not the one I wanted in the first place) for $2167 which included a $500 dollar fee that I thought was part of the ticket price, it wasn't. I could have gotten the same tickets by myself for approx $1700. I told them I wanted to cancel the whole thing but they said the money could not be refunded. Another long story but that too was false. Avoid these guys at all costs or it will cost you.
Flight Fairy or CHEAPVUELOS are total grifters/con artists. You go through their website, they show great rates for coach seasts with no noticve that it a "special". The seats they claimed un der the "deal" were sub-coach when the site stated they were coach. They also said I could have any baggage, not even a back-pack or carry on of any kind, couldn't choose my seats and had to be at the airport 8hrs early to "hopefully" be assignerd a seat so long as flight wasnt full. I get this eail saying "URGENT" call us immediately. When I called the rep "Jake Smith" clearly and indian fellow, stated that I needed to pay an additional $320 on a round trip ticket when I purchased a one-1way ticket. He also kept saying this was a United Airlines requirement when my flight was boocked through American Airlines. At this point I started to clearly get upset. I told them that their site claimed complete "tramparency" and that there weren't any "hidden" fees! The ticket was classified as Coach seating which they claimed was false. They stated that the tickecxt was a "Special" deal which wasn't listed anywhere. Non of these exclusionary items were clearly listed anywhere on the site. I said fine then its been only 4hrs since booked and to cancel it immediately, which they claimed they couldn't cancel. I asked if the ticket had been processed and they claimed it wasn't but there weren't refunds. I said fine process the ticket because I am a gold member with AA and that they would fix this issue. I was told that this James fellow would call me back within 20minutes and that was last night at 7pm. I just hung up with them again because James hasn't returned my call. I instructed them that if I did not hear from James in the next 30 minutes I will call AA and book direct. The ticket they advertised was $535 and AA had business class for $595! These clowns wanted an additional 160$ to upgrade my ticket to coach, which is what the ticket clealry advertised on their site. This means they are triying to grift me for an additional 160$ for coach when I could be sitting business, had I just gone direct through AA!!!! They use cooresion and blackmail to strong arm you into paying more under the guise that they will not provide a refund unless you pay more. Crimianals like this derve to be called out for the extorionary tactics they leverage to rob you!!
These guys are shisters, fakes, phonies, rip-off artisists and should be avoided at ALL COST!!!
As previously stated, these guys are fakes, phonies, extorionists and BUYER BEWARE!! RUN! RUN! RUN!
BA
Bade
Flight Fairy or CHEAPVUELOS are…
Flight Fairy or CHEAPVUELOS are absolute grifters. You go through their website book flights for an unusual ridiculous low fare & they don't send you any confirmation, the representative calls/ emails to tell you all the impossible restrictions you have to bear.
1 No carry luggage, check in bags, no personal items
2. Middle seats, no aisle or window seats
3. No upgrade or changes allowed
4. No e ticket, you have to go the airport 4hours ahead to get your ticket.
All of this is done to make you accept an upgrade for almost the same price as not using their service, you can't cancel the flight and you must decide to accept the new deal on the phone then and there.
Afterwards, they charge you and want to make you to pay another fee to them as penalty via an email with ridiculous terms and conditions. Additional 300 USD which doesn't even promise the cancellation.
RUN! RUN! RUN! They are grifters, using psychological tricks to get more money from you.
TM
Theo M.
scam
they scammed me on $90 and asked about good review.
RH
Roland H.
Spoke to Victor to book my ticket
Spoke to Victor to book my ticket, was clear on the dates mentioning the dates at least 4 time during our conversation. Confirmed the ticket without reading through because I was confident that he got the dates correct. When I got home to actually print my ticket I noticed the dates were not correct. I will never book a flight through this site ever again. Th oh s is a total disappointment.called in to change and was told that there is no refund nor can I change the dates.
EA
Emmanuel A.
I am being scammed and I need a refund.
I booked a flight at $206 since yesterday 9/11/2024 and there was no confirmation sent until today 9/12/2024 and then I got a call and different they were suggesting that they wanted to approve a new price which was almost double of the initial fee, I was completely lost and regretted why I did this booking at first. The customer care representatives said about an additional $150 to the $206 isn’t too much for me to get the full comfort. I didn’t request for anything that brings additional service and but they kept saying if I don’t do it, I’ll loose the initial $206 and that they don’t want that to happen. They kept calling me with a number and it dawn on me that it appeared as ‘likely scam’ on my phone. As an international student who wants to save like I have done on previously booked flights for trips, this is the first time I have experienced being scammed for flight booking. I asked the customer care why the site is still operating when they intentionally would mention another amount to the person eventually different from what’s showing on their site. This is so frustrating and depressing right now and it got my presentation ruined this morning and I had to explained that I am psychologically down as a result of the flight booking I made. The customer service wasn’t helpful too from sierra and Jonathan Cooper. They both told me that the additional charges is something I should be able to afford and they said this additional service will get me a seat and carry-on and hands on luggage but it on the ticket and I don’t have to check-in since they will handle that. Out of frustration, I told them to proceed and realized that that there’s not seat number on the confirmation ticket and that made me doubt the authenticity of the service. I’m very very disappointed and It felt like I’m being scammed and I just want a refund. I’m no more interested in booking through the agency.
VB
Valeria Belen Vaca J.
Terrible attention
I asked for help to buy a flight with hand luggage and that's supposed to be what I got once I got to do the boarding they didn't let me because I didn't have the luggage included! Terrible information service