Laura G.
TOTAL SCAM
They had my dates for flights wrong and I told them I wanted to cancel my flights and get refund. (Apparently this was possible for 24 hours) This was way back in the beginning of May when I booked a flight for June. They said, no, don’t do that, we’ll fix it - but then 2 days before my flight, said American Airlines cancelled all my flights and they had to book me on Southwest. I paid extra to upgrade my seats with AA, but was told there was nothing they could do about that. The day I tried to check in, Southwest told me I wasn’t on any of those flights.they had absolutely no information about me. The CS rep for Southwest took all my information and put in their computer to go to their resolution team. FlightsClick is a TOTAL SCAM. If it wasn’t, why wouldn’t they just refund my money when I asked for it the first time. Now they say, it’s non refundable - and I could book another flight with them somewhere else. Why the heck would I want to do that??? Now I’m out over $800 - money I worked hard for. I’m next calling my credit card and filing a complaint report with them. Do Not trust these people.



