flightsbirdReviews of flightsbird.com

Following up on my previous review. Still no reimbursement. Was told by someone calling himself “Roy” that with 48 hours it would be resolved. It’s been over that, called today. Spoke to some other person who claimed “Roy” not available, works night shift. This new person will look into it. Another ongoing excuse is that it is end of fiscal year and that is why the delay. Keep pushing off telling me to call back. Nobody seems to know who anyone else is, or what’s already been said. FRAUD ALERT!

THEY WON"T GIVE YOU A GOOD DEAL!!!!!! After booking a $400 trip with them, I checked the reservation directly on the airline (AA) when I was doing my check-in and saw the price for the trip... $250... I sent them an email requesting a break down of the fees charged, no response so far and I doubt I'll get any.

Bad experience! I tried to book online a flight on Fri, Apr 12. It appeared to go through. But my credit card was not charged, so I called and spoke to Cornelius. He assured me all was ok, and that it would take some time. Sat we received an e-mail asking for credit card details again. This seemed slightly odd, but I sent them. We waited. Mon morning (Apr 15) I rang and spoke with someone. He assured me all was fine and I'd have my e-tickets in 3 or 4 hrs. Nothing. Called later in the afternoon only to be told that the price had increased by a total of $400. I was angry. They tried to blame some other company. Very poor. I would not waste my time with this group. There are many other more reliable companies.

The company requested that I send them a photograph of my drivers licence or passport which is illegal - I am suspicious of identity fraud - they also asked me to send a photo of my credit card. I have travelled extensively with my spouse for 13 years and never been asked for this type of information in order to book a flight. I also found out from the airline that this company cancelled my flight when I refused to send photos of my government ID. Traveller’s beware. Never send photos to anyone of your government ID.

I will never use this service again. Price dropped over the weekend for flights that I had wanted to book but since I had been ticked according to them there was nothing that could be done. The new flight would have cut 4 hours off my 9 hour layover at JFK. Useless agents with an unwillingness to help. I travel overseas several times a month and was hoping this would have been a good solution for booking my flights. This is not how to get return customers. Totally unhappy customer in Nashville!

This site advertises low prices and sends a confirmation, advising that the actual tickets will be sent in a follow up email within 48 hours. I did not receive the tickets so I sent an email to request it They responded and said they needed to speak with us regarding the reservation. My husband called and low and behold the fares advertised were not available and the offer they gave us was another $122/person. They never even ran our credit card at the time we booked the flights?! And never contacted us prior to my email to them. Of course they were not going to honor the fares on the original booking. We immediately cancelled with them and re-booked with Triple A. Complete waste of time even looking at this site.

This site is a scam, stay away from it. They post cheap prices and send you a fake receipt, but then cancel your purchase without informing you and provide an "option" to buy the same ticket at a much higher price. I bought a ticket from them for my daughter, a freshman coming home for a spring break. Got a receipt with a confirmation number, my daughter went to the airport and was told that she was not in the system, the ticket was not really sold, it only appeared that it was. I called the company, they were very rude and did not give me any explanation

I booked a ticket for $320. They asked me to call them about the reservation, only to tell me the price was actually $388. I agreed because it was still my cheapest option. They said they would send me a confirmation, but I never got one. So I called two days later. They said I would have my e-ticket emailed to me by the end of the night. Still didn’t have my tickets the next morning. Called again to cancel my reservation, and they told me they would send me an email to confirm my cancellation. I still don’t have said email. This 4-day process has left me frustrated and ticketless, and now tickets are even more expensive than when I started. If you need to get somewhere, do not use this company.