Ashlee C.
I ordered 2 tanks
I ordered 2 tanks. Happy with delivery. They were to small so we had to return. Not an issue with that return went easy and was communicated with throughout the whole thing. We selected our replacement tanks and then found out they were out of stock and we would get a store credit. Fine with that as well. But my problem with everything is that I have tried to go on the site and log in and use the store credit but nothing showes up. I have been trying to contact Flexwolf via email to get the store credit and order something else but I have gotten no responses. I really liked the product itself, just not able to communicate with anyone.
Response from FLEXWOLFAug 11, 2026
Hi Ashlee, we’re sorry for the frustration. We’re glad the return process went smoothly, but you should have been able to access and use your store credit without having to keep reaching out. Please email us at [email protected] with your order number and the email used for the purchase. Our team will check the store credit and get this resolved for you as quickly as possible. Flexwolf Support Team



