Robert S.
Customerservice is nonexistent
Customerservice is nonexistent. Sent multiple emails regarding my order. Never received a response. Fabrics did not match. And the website states full refund if not satisfied but then when you return an item, there’s a 10% restocking fee. Those two things obviously can’t both coexist.
Response from FLEXWOLFAug 11, 2026
Hi Robert, we’re sorry for the frustration and for the lack of communication you experienced. We understand your concern regarding the fabric differences and the return policy. We’re continuously reviewing our product information and policies to make sure they’re communicated as clearly as possible. Please email us at [email protected] with your order number. Our team will personally review your case, including the return and any fees charged and work to get this resolved properly. Flexwolf Support Team



