fleetopticsinc.com is listed under Shipping & Logistics.
fleetopticsinc.com (fleetopticsinc.com) has 68 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing68 approved reviews, newest moderated first
alishal L.
Worst delivery experience ever, 3 failed attemps to deliver. Can't find my address? Costumer service is terrible. No solutions, still waiting on package its been 3 weeks. Worst part its through sephora so I could of easily went in person to get the product. Its christmas time and was hoping to get all online shopping done but not with this useless company. Highly do not recommend the headache.
Ashley F.
I don’t believe they even deliver packages at all. Horrible service I still have not received either of my packages. Customer service is super not helpful either. Very disappointed, would never recommend using them and never will in the future. Avoid if you can!
Raymond K.
Im not even sure that its real people responding...if and when they finally do respond to an email. Simple recap of general information clearly stated on the site already with out even coming close to touching on the question. They say the package can take up to 8 days lol...thats great! Well we are on day 10 so lets start talking about that please...nope. I literally think they have an AI program that responds to their messages.
N/A
Has tried to deliver my packages after hours at the business when I have listed the company name and hours in the delivery preferences/ my contact info. Horrible range of delivery hours. Website tracking doesn’t update properly. And customer service is HORRIBLE.. I had created 3 tickets and finally got a response to my last ticket… emailed back immediately and haven’t heard back again. I will not order things if I know they are using fleetoptics
Elena
My order supposed to be delivered between December 5–8. Today is December 8, and the tracking now says the estimated delivery is December 15. This is extremely disappointing. If I had known the service was this slow and the delivery times were inaccurate, I would have purchased from my local store instead. Zero stars for service and reliability.
Carrissa W.
Claim weather delays for not delivering on a Friday. On Monday sent a message at 2pm advising "unable to deliver" this company just doesn't bother to deliver in the winter. Wouldn't recommend them.
Bob C.
The worst parcel tracking in the industry combined with inept responses to queries. I will avoid buying from any company that uses this company!
customer
A company that has no live person to connect with? A phone number that tells you to connect via email…. And then you are to wait patiently for a customer service agent tell you that they can’t find your tracking number which was given by the company you are calling! Then they lie and say that they couldn’t deliver it because they couldn’t find the building. Hmmm ever heard of google maps and I live in a house so no wonder you couldn’t locate the building! A mess of a company! Good luck to those in the ridiculous siv of non responsiveness from this company!
