FleetfeetReviews of fleetfeet.com

Love their shop in Maitland! Best advice for runners.

I have been having issues with damaging my toe nails for a few years now. 4 in the last year alone. After having a scan and consulting with Emily, an avid runner with 4500 miles in for the year told me I was wearing shoes too small for my feet. She informed me my width, gait and arch were normal. She recommended a size 11.5 would be my optimal size based on 10.7 left and 10.9 right sizes. She suggested I buy a neutral D. She fitted me with several shoes. I bought the Brooks Ghost 17 size 11. She told my sweet spot should be 11.5. She was right but it took me a little bit to believe it. After 3 weeks in them my right heal began to hurt. I ordered Hokas Clifton 9 online size 11. Received them and they were great but defective with a torn right tongue. I was able to run and train in them for a week before realizing this defect. FF refunded me for both the Clifton 9 and Ghost 17 (this shoe is too stiff and heavy. Tried to like it, but I knew I could find something better). I tried the new and improved Clifton 10, but I like the 9 way better. The 9 is far better and feels better than the 10. I bought another 9 size 11.5 this time. First run in them was amazing. With the military discount they ended up being the cheapest option of the other two purchases. FF has definitely helped me. They didn't offer me socks, extra stuff. They focused on trying to get me in a shoe that would work for me. My toes are much better with less damage. My running has been improved. Thanks Emily and staff at the Blue Ash Cincinnati store. I would recommend them to anyone.

Fast, patient service with integrity.

It’s nice to find a company that is dependable and trustworthy. They have an excellent variety of shoes, and they still carry a limited variety of older models. The prices are reasonable as well. Some companies will hike prices of older models, but this company does not do that. The shipping speed was also very good. My shoes arrived in two days after placing the order. I’ll order from this company again.

I was leary about ordering shoes from this website based on the reviews, but it was an awesome experience. I even had to reach out to customer svc to make a quick change to the shipping address and Lisa was quick and got it done. I will definitely order from Fleet Feet again!

Morrisville, NC - on a busy Saturday a young man (Curtis on our receipt) greeted us and offered to help. I explained my issues to him. He took various measurements from my feet including size, gait and pressure points when standing- he explained all the results including the fact my shoes were 2 sizes too small! After showing me exactly what shoes would help my feet, my feet felt fantastic! My only complaint was the color and that was quickly resolved with several more choices! My husband was so impressed by the level of service that he went through the same tests. His shoe size was spot on but he found a perfect pair of shoes too! I couldn’t ask for a better experience- this young man was so knowledgeable about EVERY shoe. His patience with explaining what was causing my issues was so greatly appreciated! He never pressured us into buying anything! Thank you so much for the wonderful experience!

What made Our experience Great was that our rep. Miriam at the 17783 Haggerty Northville store took the time to fit my husband with OOahh slides and Beast GTS running shoes .We appreciated the customer service and hands on with experience.

My partner and I went to the Newport Ky. store today. Amy greated us today as soon as we came in. She was so very helpful and very knowledgeable and explained everything in detailed. Her personality was extremely enjoyable, we never felt rushed by her. Amy was excellent and very personable.