FLEETCORReviews of fleetcor.com

The worst customer service in the industry, nothing but snake oil salesman,I will be filing a federal lawsuit for fraud.a fortune 500 company that does not even answer the phone

This company and it’s employees are a complete joke. We have been a Fuelman customer for six years so I thought getting the Fleetcor Credit card would be a great addition to our business for small, non fuel purchases. Spoke with a Mathew who assured me everything looked great, provided the limits of the cards, and verified the delivery address for the card....back at the very first of March. Spoke with Esther and Jasmine numerous times about not receiving the cards. Typical excuses of delay then we will sent out this second set Next Day air. Then the third time to request said cards again is that they were shipped, but could not provide a tracking number. Throughout all of this I received a call that said we had cancelled our account which is a lie. Now one month later, Esther says she can no longer help because our account was cancelled and to talk to Jasmine. These people and this company are bogus and should not be allowed to conduct business at all.

Applied online and got approved for a partially secured fuel card. Put up my $500 and they were supposed to match my $500 for a total of $1000 credit. When the card arrived it was only for $500. I called customer service and they told me I didn't qualify for the partially secured card after further review. No one ever notified me about this change so I closed the account. Communication is lacking, it's best to look elsewhere for credit. It will take 4-6 weeks to get back my deposit.

Absolute garbage operation. Their game is add extra hidden charges to invoices and bill every 2 weeks so they can generate more revenue from their ridiculous $75 late fees. Look elsewhere.

Zero stars! Speedway, wake up! Find a new partner beside FleetCor. The absolute worst customer service experience. We spend about 5k a month, so we are not big potatoes, but not small neither. Anyhow, FleetCor is having problems with their local post office (per their customer service) delivering mail on time. In the past 6 months, they have locked our account because of non-payment 3 times. Even though we mailed a check up to 10 days prior to the due date. They has left our drivers stranded without the ability to fill up. Call customer service and get run around. We are done! Currently applying for credit with a competitor and will be parting ways.

This fleet card is a joke. They charge fess for items never signed up for and although we have never been late on a payment they decided with no documentation to label us high risk and charge us $5 a transaction and refuse to remove it. We will be cancelling our cards.

We were 2 days late with a payment and company charged 20% late fee and is now charging 6% per month interest. We were with Universal Premium/Fleetcor for over 6 years and were a good customer. We explained that we were locked out the web page and had trouble reaching anyone in customer service, hence our lateness. We asked for grace/forgiveness on the late fee and they said no. Seriously? So apparently our business is not that important to them. I saw they have a lot of other serious complaints at the BBB and they are being investigated by the government. Good for them. May karma be theirs.

0 STARS TO THEM. READ THE COMMENTS BELLOW and you will understand what each of us is going through with the Fuelman card and Fleetcor. I feel like all of the people in comments need to team up and open a new lawsuit against this company! Horrible Experience, Stay Away from them!