Massachusetts Based Meeting P.
Did not get what we ordered - no follow through
We ordered USB devices for an annual event; however, the product arrived with the wrong logo and did not function. Stephanie was responsive and agreed to provide replacements in time for our event the next day. The devices arrived shortly after registration, but the data load was embarrassing showing a folder with my business name (unrelated to the event). In both cases, Flashcoast failed to review/test the devices, which would have alleviated a tremendous amount of stress, time, expense, and embarrassment. We emailed our sales rep and she hasn't responded to my communications.
Response from FlashCoast a Promodealer CompanyMar 11, 2016
Hi Jennifer, We are aware of the situation. We appreciate you being a longtime customer of Flashcoast and sincerely regret the inconvenience. We see here your entire order has been refunded and we have made our production department aware so this does not happen again. ~~The Flashcoast Team