Fixd RepairReviews of fixdrepair.com

Do not like this third party thing your doing know. They dont respond on time. I pla ed a order on a Friday for a appointment on a Monday no technician still showing.

The techs are great and very knowledgeable. The on line process to make a appointment is very bad.

Poor communication all around. Scheduled a technician for repair of my fridge on Monday through the portal for a Thursday. Come Thursday, no tech was assigned, so I had to call to reschedule (which translates to me that the portal was worthless). Tech came out and told my daughter who was home from college that it was the compressor and left. Called two days later with the price. By that time I was done with this company.

Takes several days to get repair people out Then have been over charged more than once One repair was a no show - came the next day - said he was sent to the wrong house day before

AC problem took multiple trips to diagnose and repair, including 3 visits on one day and 1 canceled appointment because the technician was running more than 2 hours late. AC is working now, but I'm unsure if it has really been fixed. Time will tell. Technician left my water hose running when he left (it was on for 2 days before we discovered it), and he left the light in the attic on. Customer service was also subpar and didn't schedule a follow-up appointment as they said they would. Result was that our AC was semi functional for 3 solid weeks...in summer...in Texas. I expected better.

It take 2 weeks to have my AC fixed

Technician did absolutely nothing. I asked to have my a/c unit serviced, the only thing he said he did was took out a filter that shouldn't have been in there. I had complained of an issue with the unit tripping the breaker and he said to call an electrician. He provided no paperwork on what he actually did to the unit nor anything that said anything about the health check of the heating/cooling systems.

What I thought would be a simple installation took a total of 7 visits to my house, very bad install also have damage to my walls from no drainage issue.