Fixd RepairGetting repairs on your home has been much harder than it needs to be for far too long. Fixd joined the industry to change the home service market by putting the homeowner first. We offer upfront pricing, in-house technicians and on-demand scheduling through our app. We're giving power back to the homeowner so they can manage their home frustration-free.
Fixd Repair (fixdrepair.com) has 316 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Repair Service Providers · Grand Prairie, Texas
Excellent
Repair Service Providers · Waxahachie, Texas
New
Repair Service Providers · Jackson, Michigan
Excellent
Repair Service Providers · Longwood, Florida
Excellent
Showing 20 reviews with 4 stars · Clear filters
Oliver
Prompt response times and courteous technicians who knew what they were doing. Had an issues with quoted pricing which was resolved by service counselors.
Response from Fixd RepairJul 10, 2019
Glad to hear our service reps were able to resolve the issue. Thank you for the review Oliver!
Herbert
Fixed reacted in a timely manner and was very knowledgeable and professional while addressing our concerns.
Response from Fixd RepairJul 10, 2019
Happy we were able to help Herbert! Thank you for the review!
Thomas
They did a good job but I never got my My warranty paperwork they said they were gonna send it by email never got it
Response from Fixd RepairJul 8, 2019
Hello Thomas, we are so happy to hear that you are pleased with the work that was done by Fixd! We apologize for the delay in receiving your paperwork. We have sent you an email with all your paperwork included. Thank you so much for your business, we appreciate it!
Phillis
The service professionals that have come to repair various items in my home are great. I have an issue with scheduling the service. I will pick a day and the scheduler chooses another day and I have to adjust my schedule. I've tried to reschedule using the app but it doesn't make any difference. I signed up for another year of service mainly because of the people doing the repairs.
Response from Fixd RepairJul 2, 2019
We are glad to hear that our technicians are providing you with exceptional service. Our scheduling feature is continuously being updated so you should not run into this issue anymore. You can now pick an exact date and time you would like our technicians to come out. We thank you for choosing Fixd and for the fantastic review Phillis!
Frank W.
Our hot water went away when we returned from a trip. We asked for a plumber, but no Fix’d plumbers were available for more than a week. There was additional fees for scheduling an outside plumber. Over $200 for emergency service. We settled on one in 3 days, for $75 ($25 extra fee). This scheduling scam was very disappointing. However, the plumber was excellent. He determined that the thermostat/ignition unit had failed. He also noticed some signs of leaking and it’s age (11 yrs old), and recommended replacement instead of repair. Fix’d agreed and a new unit was installed. The plumber was prompt and efficient and did a fine job of installation. We are pleased with the result, although disappointed that we had to wait a half-week to get scheduled (and further disappointed that for the several times we have used Fix’d, we have never had a Fix’d serviceman available.
Response from Fixd RepairJul 8, 2019
Hello Frank, we are sorry to hear that you are disappointed with the pricing based on demand. Please keep in mind as a warranty company we are not set up to provide emergency service which is why you will see higher service fees for immediate service. We love hearing that you are pleased with the technician and the job he performed. We are growing rapidly as a company and we are continuing to hire new technicians to meet the demand of service calls. We appreciate your business and feedback!
Ali
They made sure to get back with me on my claim and reimburse me for my plumbing issue in my house
Response from Fixd RepairJul 15, 2019
Thank you for the review Ali!
David
Great service once they came- wish I didn't have to wait a week to get it or to get service sooner would have had to pay extra.
Response from Fixd RepairJul 8, 2019
Hello David, we appreciate the feedback you have provided! Please keep in mind as a warranty company we are not set up to provide emergency service which is why you will see higher service fees for immediate service. As we expand, we are continuously working to hire quality technicians to further improve wait times for appointments. Thank you for your business David!
Paul C.
Dependable, reliable and very good service
Response from Fixd RepairJul 10, 2019
We strive to provide fantastic service to homeowners. Thank you for the great review Paul!