Lesli S.
5 star painting does not live up to the…
5 star painting does not live up to the service their website claims to deliver. We were told to expect non English speaking painters and that was fine but we were told to expect a project manager that did speak English. The project manager did speak English but she was here for a very short time on the first day & then was pretty much absent from the work site until the end when we had problems. The pressure washing they did was pathetic, caulk work was almost as bad and despite the fact that my husband expressly told both the estimator & project manager that we had spent a lot of time cleaning all the old paint off of our windows and rock and the metal trim around the roof & we didn’t want any paint anywhere except where it was supposed to be. Guess what? Painting was sloppy, they painted over loose paint that should have been scraped. The painters were really nice guys and tried their best but their work wasn’t professional at all. We are supposed to have a 2 year warranty on the paint work, they haven’t even sent me a paid invoice despite the fact that I asked twice so if they showed up to do any warranty work I would truly be shocked! We used Yellow Rose painting before and they were just as bad, we really wished we had just done it ourselves! Don’t get me started on the difference between the estimate & the final price. Rip off!!