Fiverr is the world's largest freelance services marketplace for lean entrepreneurs to focus on growth & create a successful business at affordable costs
Fiverr (fiver.com) has 345 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
fiver.com
Website
fiver.com
Category
Sales & Marketing
Location
Washington, District of Columbia
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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Betrüger!
Hatte auf meinem Konto noch Credits (aus einer Reklamation, die nur zum Teil erstattet wurde.) Auszahlen lassen war nicht möglich. Also wollte ich einen Kurs belegen. Da hieß es können man nicht mit Credits bezahlen. Auf die Frage, was passiert, wenn die Cedits ablaufen, hieß es, die würden danach wieder gut geschrieben. Sind am 09.04. abgelaufen. Drei eMails, bzgl Gutschrift sind jetzt unbeantwortet!
IH
imdad H.
The world's largest scam marketplace is…
The world's largest scam marketplace is Fiverr. Their services and behavior are very concerning, and it is a 100% loss project for both professional freelancers and buyers. I don't recommend it.
HA
Haseeb
Update: Fiverr Still Ignoring My Legitimate Questions – No Support for Sellers
Update: Fiverr Still Ignoring My Legitimate Questions – No Support for Sellers
After Fiverr unfairly disabled my account, I tried every possible way to explain my side. I’ve contacted support multiple times and even received a response from a supervisor. But when I asked some basic and honest questions, they completely stopped replying.
Here’s what I asked them:
What proof do you require from me to clear my name?
How can I prove to you that I had no link to any fake order?
You can check the orders—I delivered exactly what the client requested.
If the orders were fake, why didn’t Fiverr cancel them in the first place?
Why wasn’t the buyer held accountable? Why is it always the seller who suffers?
How is a seller supposed to know if an order is real or fake?
I never got an answer to any of these questions.
Fiverr talks about supporting freelancers, but in reality, they give no protection to sellers. I spent 8 years building my profile, worked hard, and followed all the rules. My gig was already ranking on the first page, so I had no reason to fake anything.
Still, my account was banned without warning or a fair investigation, and now they’ve gone silent when I ask valid questions. If you’re a seller on Fiverr, be warned—they can disable your account at any time, and you won’t get a chance to explain.
Ticket number 13127109
JH
Javed H.
I sometimes take it as real fiverr app
I sometimes take it as real fiverr app, 😂. Why does it even exists
JL
john L.
No customer protection.
It is important to understand that not all contractors are bad or scammers. However, when this does occur, no matter how much evidence you have Fiverr will not reimburse you they will only frustrate you until you give up its actually a little bit crazy how they handle your complaint.
They will continuously change customer service reps with each email reply you send then ask for new or already sent proof prior to them, after 9 emails back-and-forth, i became extremely frustrated with sending the same evidence. My evidence included the initial email asking what I needed to be done along with the contractors reply, saying it was never asked for
and then finally, I sent evidence that the issue was fixed and I was charged by another contractor from a different site.
They still asked for more proof including snapshots of when my sight was not working.How would I have that if it was fixed. With each of my answers, they looked for another way around it by searching for tasks that were nearly impossible at that point.Being, you cannot go back in time. Save yourself hassle.There's plenty of other reputable companies
JE
Jennifer
Support ist ein Textbaustein
Leider werden falsch ausgestellte Rechnungen nicht korrigiert, die Support Tickets sind über zwei Wochen offen, ich bekomme immer nur den gleichen Textbaustein, aber keine korrekte Rechnung
SK
Skyscraper
Be Aware a lot of Scammers on here
The amount of scammers on this site is unbelievable especially in the crypto section where they all have different IDs but work as a team. A lot of positive reviews are obviously false especially with new businesses as dates of the reviews are all within days or weeks of each other. Can’t believe Fiverr does not monitor this. I just got scammed for a lot of money which was partly my fault for trusting the company, but had the reviews been verified I could have avoided this.
NR
Nikolay Rumenov A.
How the Fiverr scam works.
How the Fiverr scam works.
There is no customer service, you cannot give an opinion about the developers, they are already rated by the company and have protection from it. When I say they are all scammers, I mean everyone who works for Fiverr. They are a well-organized mafia and they all follow the same protocol. They all ask for crypto coins to buy supposed APIs without any guarantee obviously. The trick is to hook you once with some crypto shipment and then continue extorting until you give up. I say this from experience, one scammed me, another almost scammed me and the last 7 could not do anything. They are all there to steal money. Do not make shipments in advance. Always ask to use PayPal with buyer protection, (do not send via PayPal to friends and family) and you will see the result. They are all developers of ponzi schemes.