Fiverr is the world's largest freelance services marketplace for lean entrepreneurs to focus on growth & create a successful business at affordable costs
Fiverr (fiver.com) has 345 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
fiver.com
Website
fiver.com
Category
Sales & Marketing
Location
Washington, District of Columbia
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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É a dir poco imbarazzante! Account freelance aperto da meno di 24h e avrò ricevuto almeno una decina di messaggi di spam/phishing/scam (ovviamente nessuna richiesta seria). Piattaforma lasciata allo sbando più totale. Lasciate perdere
MR
Mid Range F.
No respect for Sellers - Stay away.
Since Fiverr values reviews a lot, here it goes…
Fiverr is a strong marketplace for visibility, but it has become increasingly unbalanced for sellers. The major issue is not negative reviews themselves, but the lack of protection against reviews that contain misleading or false factual claims about a seller’s workflow or service.
Support acknowledges the problem but offers no practical solution, no escalation path, and no factual review moderation, even when it violates their own guidelines. As a result, reviews can be weaponized rather than used as genuine feedback for buyers.
If Fiverr wants to retain experienced professionals and high-skill services, the platform needs to treat sellers as partners and ensure fairness, accuracy, and context in the review system. It was like that in the past; due to the volume of new sellers, they don't care at all about it, even if you pay for their attention, as a Seller Plus member.
PH
Philip
I had two marketers from Fiverr
I had two marketers from Fiverr. Both became abusive towards my content. I would not advise using this group
BN
Belén M.
La APELACIÓN que te prometen, NO existe.
Mucho cuidado con Fiverr… A mí se me cerró la cuenta por un malentendido, siendo un nivel 2, con bastantes pedidos y reseñas positivas, por algo que nunca hice (fue un engaño de un cliente) y que ya les expliqué claramente. Pero… da igual, no te escuchan. Encima, me quedé a cuadros al ver que la plataforma está llena de gigs que supuestamente están prohibidos (y por lo que supuestamente se me cerró a mí la cuenta) muchos de estos gig además, con muchas reseñas y pedidos, nadie hace nada.
Además, la atención al cliente es vergonzosa e INCOHERENTE: al principio solo recibes respuestas automáticas, y hay que insistir mucho para obtener una respuesta humana que luego no sirve para nada, ya que la apelación que prometen NO EXISTE y esto es grave porque nos toman el pelo. Fiverr no protege a sus freelancers y toma decisiones injustas y descontextualizadas.
En definitiva, tener cuidado… porque a la mínima podríais perderlo todo… vuestros clientes, esfuerzo y trabajo, que la plataforma se lavara las manos. Me sorprende que siendo tan importante, sea tan mal llevada y gestionada.
JA
Jan
Mein Fiverr-Account wurde ohne…
Mein Fiverr-Account wurde ohne nachvollziehbaren Grund suspendiert, während ich gerade dabei war, ein Angebot anzunehmen. Trotz mehrmaliger Kontaktaufnahme per E-Mail habe ich bisher keine Antwort erhalten. Der Kundenservice reagiert weder zeitnah noch hilfreich, was die Situation sehr frustrierend macht. Ich kann Fiverr daher derzeit leider nicht empfehlen.
JE
Jack E.
Unreliable and unsafe site
Maybe this site worked for people, once upon a time, and maybe established people can manage a bit, but I've been on the site for over two years, and have literally gotten NOTHING but scam and phishing messages the entire time. It's not like I don't have a valuable profile - I offer business services with 25 years of experience, and on Upwork I make a living and have plenty of good experiences. Fiverr just seems to have nothing but scammers now. Within minutes of posting a new gig, I am INUNDATED with phishing messages. I report every one, but it happens every time. I look at other profiles, and see AI profile photos, half naked women..... The entire site has basically become bottom of the barrel scum. I have no intention of using it further, I gave it more than a fair chance. I think they need to completely revamp the site, add a lot more security, and maybe even rebrand, if they want to stay in the game. I don't know anyone who uses this platform anymore.
MA
M. A. S.
Terrible customer service - refused to help with their own technical issue
I've been using Fiverr since 2012 and this is the worst experience I've ever had. Their system had a technical bug that prevented me from using my 10% discount code. Their own support agent (DJ) admitted it was their technical issue, not mine, but then refused to offer ANY solution.
I asked them to either fix the code immediately, apply the discount manually after I pay, or give me account credit. DJ said "what you are requesting is not something I can approve" and told me to just wait indefinitely for their technical team.
Their technical team took over 24 hours and never fixed anything. When I complained, DJ was dismissive and rude, kept saying "I'm sorry" without providing any actual help.
On top of this, I wasted 2 days dealing with a fraudulent freelancer (andrew_jammess) who admitted he was working on other projects instead of mine, lied about completing work, and refused to deliver anything. Fiverr's cancellation process takes 48 hours minimum.
The platform has gone downhill. Customer service is terrible. Technical issues go unfixed for days. No accountability. After 13 years as a loyal customer, I'm done with Fiverr.
HW
Hafiz W.
I'm giving my services on fiverr since…
I'm giving my services on fiverr since 2019, but now they just banned my account just a because a misunderstanding with a client. such a waste of money and time