Five9Reviews of five9.com

Help desk is freindly and attentive. They have always being able to answer all our technical questions. The prgram itsaelf is vast but easy to use. I would recommend!!

Five9 works well for our call center of 10 people. I had to remove one star because the system is cloud-based & does go down from time to time. The support staff is always there for us to help iron out any issues.

Good call center product.

Five 9 is a versatile and dynamic platform to use. Depending on the KPI's your center is looking to achieve there are numerous options and settings to make that possible. Some of the options were eye opening and with the efficiencies seen we saw a spike in production immediately.

Great functionality, easy to setup and change. Integrates well with other platforms. Reporting is very robust. Some difficulty with using exported data.

Five9 is a solid product. Can be difficult to set up and manage at times, but Five9's support team is excellent.

We've been using Five9 for the past 6 years and I can say that at least for the past 6 months we haven't had any issues, it is super stable. They have grown significantly, their infrastructure is solid and has backup for everything. The customer support is really good and acts fast. I'm proud to say we are happy customers.

Good customer service. A couple of outages in recent months took a bit of time to resolve. Account team is great.