Paul
Ordered parts on a Tuesday, didn't get them before the weekend as advertised.
Ordered parts on a Tuesday. UPS ground shipping option said parts would arrive on June 3. Received notification on June 3rd that parts wouldn"t arrive until June 7th at which point I would no longer need them as I had to have them for June 5th. I had to go buy parts elsewhere as well as eat the shipping cost on these. I complained to Fittings N Valves. Their poor response was that I did not purchase "expedited" shipping so it was not their fault. I paid $11.34 shipping for $7.88 worth of parts soley because the promise delivery date met my needs. I could have and should have bought these parts on amazon and just paid $25 to have them on time. Would never order from these guys again. Better customer service from virtually anyone I have ever bought from on Amazon.
Response from FittingsnvalvesJun 4, 2021
The delivery times displayed on our site are estimates from the carriers. Usually it is very accurate, however sometimes a delivery may take longer however that is out of our control. This order was received at 3:27 pm and was shipped out the next morning. We apologized and refunded customer in full as this is not the norm of our business.