FITPACEReviews of fitpace.com

Response from FITPACEJan 15, 2026

Thank you for your review! We are so happy to hear that you're overall pleased with the comfort and support of your new insoles. We sincerely apologize for the shipping delay you experienced. We know how important it is to get that relief to your feet as quickly as possible. We are working hard to improve our delivery times, and we truly appreciate your patience and your decision to shop with us again.

Response from FITPACENov 4, 2025

That is wonderful to hear! Thank you so much for taking the time to share this feedback. We are thrilled to know you had such a positive experience with our team and found the ordering and communication process so easy and clear. Providing friendly service and keeping you informed every step of the way is something we take great pride in! We hope you enjoy your new FITPACE insoles!

Response from FITPACENov 4, 2025

Thank you so much for taking the time to leave a review! We're thrilled to hear you find the insoles Comfortable. That's exactly what we aim for! We are sincerely sorry, however, for the late delivery. We know how frustrating it is to wait an extra day for something you need, and we apologize for the delay in transit. We are constantly working with our carriers to ensure we meet our delivery commitments. We hope the great fit and comfort of the insoles make up for the slight delay! Please reach out if you have any questions about adjusting your new FITPACE insoles.