FITPACEReviews of fitpace.com

Response from FITPACEDec 10, 2025

Hello, Thank you for reaching out to us regarding your order. We certainly understand your concern about still waiting for your package! We immediately checked your tracking link (9400150899562186786415), and it indicates that your order was successfully **delivered on Monday, December 8, 2025, at 5:11 PM**. Could you please confirm if you have checked all possible delivery locations? This might include the porch, mailbox, a secure package room, or with neighbors. Sometimes carriers mark packages as delivered a day or two before they actually arrive. If you still cannot locate the parcel by the end of today, please let us know so we can investigate the possibility of a lost package and explore next steps for you. Tracking link: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400150899562186786415 We are here to help resolve this quickly!

Response from FITPACEDec 7, 2025

Hi there, We are really sorry to hear you still haven’t received your order. We’ve double-checked the tracking and it appears to be delayed in transit. We’re monitoring it closely, and if it doesn’t show movement soon, we’ll make it right for you — whether that means a replacement or a refund. Thank you for your patience, and please feel free to reach out anytime.

Response from FITPACEOct 17, 2025

Hi Shannon, Thank you for your feedback — we’re sorry to hear about your experience. Based on the tracking record, your order was marked as delivered, but if you still haven’t received it, please let us know so we can look into it right away. You can reach us directly at [email protected], and we’ve also sent you an email regarding your order delivery issue for quicker follow-up. We’ll make sure this gets resolved for you soon. FITPACE

Response from FITPACEOct 15, 2025

Hi Geogia, We’re truly sorry for the poor experience — both the long delivery time and the mix-up with your order. We’ve already processed your refund, and you should see it reflected shortly. We completely understand your frustration, but we’d love to have a second chance to make things right. If you decide to give us another try, we’ll make sure everything is handled with extra care from start to finish. Thank you for your patience and understanding. Best regards, FITPACE