Fitness BlowoutReviews of fitnessblowout.com

I purchased the Free Motion treadmill in July 2014. It arrived 8 weeks later in new condition. I contacted Fitness Blowout on June 1, 2017 wanting to replace the treadmill walking belt because it was worn and the warranty states "unlimited belt replacement for life". I spoke with a representative who made me send a picture of the worn belt. I sent it to her e-mail address and she contacted me saying she would take care of it it would contact me within 24 hours. I did not hear from her. I emailed her 2 weeks later and she said my email went into her spam account and I gave her my invoice number. Still no response. On 27 June, 2017, I called, gave my invoice and was told manufacturer would call within 24 hours. No response. On July 19th, I called and they told me they were "restructuring" and they would e-mail me a form to fill out. The form never came (even checked my spam). Bottom line: big run-around.

I have been trying to get a refund from them since earlier this year. I order the Bowflex Max trainer that I never received. When I called this company after 21 days after purchase to check the status of delivery, I was advised that it was not going to be delivered because it damaged during the delivery process. So not only did I not receive the equipment I was never notified that the delivery was "cancelled" due to the equipment being damaged. I have been calling every other week since. When I finally get to the accounts payable, she advised that she worked part-time and that she would take care of the matter and never did. That was 2 months ago. I guess that got a hold of my name so every time I called they hung up on me. I called today and they advised that they are no longer fitness blowout and that they are now Fitness Deals USA and they could not help me with my refund. I did my research to only find out that they are indeed the same exact company , they just changed their names. These people are a ripoff. I only gave them 1 star because no section of stars was not an option. Just an FYI people, a company ca change their name as much as they want. Don't let them fool you. The best way to get your refund is to reach out to your credit card company and let me dispute the charge. They will do their research and get your money back. We are now in the process of doing it, so far so good. Good Luck to everyone!

Ordered $13000.00 in machines was shipped timely and set up great. Installer came back and fixed a cable that was on wrong. Installer helped up over the phone with another issue. happy with machines and issues ere handled until the 1st one year maintenance. I called everyday for months then Alex said they were not getting calls back from tech. Today i called and there was a weird answering machine So I guess they do not come with free lifetime maintenance.

Do NOT Trust these guys - they are scammers - You will not be happy. Just say NO!!! FitnessBlowout and FitnessDealsUSA are the same company....and there are probably more...

Folks, I call this the "non-customer service company". As well confirmed by the overwhelming number of one star (mostly because zero stars not an option) these guys are liars and thieves. Fortunately for me, I received the treadmill I ordered however the trouble began when I tried to get some customer service on the "lifetime warranty" I purchased. I've been working on this for six months and I'm finished with these people (which I'm sure they count on). Now I'm taking my campaign to the BBB, social media, and the CA Attorney General.

Bought a Bowflex Max Trainer M7, never revived it, was told it was damaged and sent back during shipping. I call all the time and am told they will call me back. Still no calls back and no money back! really?? That's 1,797.00 dollars. Since Feb 23, still nothing from them. Total Scam! They take you're money to never receive anything and not your money back either! I'm still trying to get my money back. Good luck anyone else!

All I wanted was a walking belt for my treadmill which was under warranty.After many, many, phones calls and giving them the same information again and again. Them telling me they will look into it and no one gets back with you, Don't bother emailing they don't respond to them. Since the manufacturing doesn't make the belt anymore they said there is nothing else they could do. I bought one from treadmill doctor.com I told them I wanted my warranty money back, he said would put a request in. Worse customer service I have ever had. If it not a sale there is not help.

I also bought a Proform tour De France Bike for my husband for christams. I purchased it over the phone with Alex, one of the managers, who made all these promises of customer satisfaction and all my money back, including All shipping costs and restocking fees. I had multiple conversations with him about it and now that I want to return it they are not answering my emails, phone calls and claiming I owe them the original shipping costs. They tell you what you want to hear and then lie about it. Not I company anyone should deal with. Stay away.