Jillian
FitBark...helped me to HELP my dog!
In reading some of these negative reviews... I can't help but think some is "operator" error.... I have two, 3-year-old, male Silver Labs. I can say whole-heartedly that the battery life is "outstanding"!! It lasts for months. In addition, we live in Florida, and the pups are in the pool daily.... and NEVER an issue (like other trackers that stopped working.) The accuracy I find to be fantastic. The way they layer the details of information for you is just "awesome". You can view a lot of the information by the hour, day, week, month etc. The more I poked (literally screen tapping) around the app the more little unique features I saw were included... eg. Distance Calibration for your pup. The Customer Support is OUTSTANDING and second to none. I for the first time, did have a problem with the app not refreshing the data in a while. I messaged them through the app and within 3 minutes my issue was being worked on. They asked me to send some data links for them to review. I did a few things they asked on my end, and they resolved my issue. And in addition, they sent software to stop this from happening in the future. Working great! They have measures in place that allow me to monitor my dog's calories and set Activity Points so that I can continually get him working towards losing weight. He has Addison's Disease and one of his meds puts weight on him. This FitBark has been a "life-saver"...AND... a "game-changer" for KonaBear and I. THANK YOU....FitBark Team!

