Fitbark is listed under Pet Stores.
Fitbark (fitbark.com) has 144 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Paula S.
USELESS! Absolutely worthless tracker. It only showed my dog's location when she was right next to me. When she actually took off and I turned on tracking mode, it never updated her location in an area with plenty of signal. It could tell how much battery it had left, but God forbid it actually told me its location. DO NOT BUY! YOU WILL LOSE YOUR PET.
Ralu C.
The app does not pull data unless you open it. It is done via Bluetooth, however, they state that they record 100 days, minute by minute and somehow I lost an entire month, 0 data, 0. The people that will reply to your messages are fast but not really helpful. I asked if I could change the date format from American to European and they said no, I with my minimal programming skills, understand that that would be a joke of a job to do, but they refused. I would not waste my money again on this product
Adriana
Bought the monitor for my dog and this app has been a complete letdown. Avoid. Don't buy monitor - won't solve your problems but add to them. So frustrating how how fickle it actually keeps track of how much activity dog is doing.
Atticus M.
We had our FitBit for 5 days, the device or the cable ties were faulty and the device came apart from my dogs collar. Fitbarkoffered me the same deal I had already used for £20 off and then stopped replying to emails and messages. You can't track the Fitbark, so it's not a tracker. Their customer service is shocking and I highly discourage anybody contemplating getting one of these, to get a different tracker. This company takes your money and then disappears. Unbelievably disappointed
richard I.
Very poor reliability. We got through 3 in less than 2 years. Each time had to purchase another one. Looks like the GPS will not be coming to any countries outside US. Unfortunately customer service has also nose dived and is now absolutely awful. Tractive are light years ahead in every aspect.
Martin L.
First of all I would like to say that the GPS function is ONLY available in the US and nowhere else. I live in the UK and bought one because Fitbark make it locally available. They charge the same price for a device that has far less functionality. This really is a rip off and Fitbark are getting too greedy making it available to countries outside the US before setting up GPS. I see all these fantastic reviews commenting on the GPS without a thought for users like me. Why make it available to the UK when it doesn't work and charge the same price?? We don't all live in America!!
Nick H.
Unreliable unit. The unit failed to function less than 2 years after delivery. End up with a long chat and no replacement unit. Because they want the defective unit returned at great inconvenience. Even when it worked it took ages to update the data on to the app. Avoid
