Fit2Run-The Runner's SuperstoreReviews of fit2run.com

Buyer Beware! Terrible Company, horrible Customer service not prompt at all. Placed an order for sneakers 10 days ago no update on shipping yet my credit card was charged!

Went to the Sarasota Utc mall to get new running shoes for my husband and my self. The people there working have no interest in being there. I had better customer service for cheap running shoes at rack room than I had with this store. What company let’s there employees let people willing to spend 200 bucks each on sneakers leave the store 🤦‍♀️

I would give this company 0 stars if I could! I ordered shoes 07/05. They charged my card same day. I have yet to receive an email. I have tried calling, texting, emailing; no response. I sat on hold for over 40 mins to get to a voicemail. I will be calling my bank to cancel the charge. WORST EXPERIENCE EVER.

Confirmed and Charged for my Order that NEVER SHIPPED , an Never any Body answer an email text or call ,Zero Customer Service

Ordered shoes, payment taken immediately. 1 week later I got an email saying their system was down and to give them an extra 3-5 business days. 2 weeks later got an email saying the order was cancelled. Almost a month later still no refund of my money. Customer service does not respond. DO NOT BUY FROM THIS BUSINESS.

I ordered tee shirts. When I go into my account, my order is pending. I have requested an update on the delivery date 3 times. I have not received any response from Fit2Run customer service. I also went to the local Fit2Run store in downtown Sarasota to see if they had a contact at Fit2Run corporate. They said they couldn't help me with my issue and they are getting alot of customer calls about the same type of poor customer service. Very Poor Customer Service The one thing that Fit2Run is good at is Charging Your Credit Card. That was almost immediate after the order was placed

Twice I was told my shoes were out of stock and no refund was issued. Horrible scammers, do not buy from them. I had to dispute the charges with my credit card.

Do not order from this company. I ordered a pair of shoes. They cancelled my ordered and didn’t refund my money. Customer service will not respond. This company is a scam!