Fit2Run, The Runner's Super Store is a Family owned and Locally operated Run Specialty retail business. We specialize in equipping our guests with the latest gear from their favorite brands, and helping them achieve their training goals.
Fit2Run-The Runner's Superstore (fit2run.com) has 140 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 115 reviews with 1 star · Clear filters
Jessica
Do not order online from this store. After 10 days and no shipping email, I reached out and through text was told the first fulfillment center was out of stock so they moved it to another and I'll get a tracking email shortly. What came was a cancelation email and a refund cause they were out of stock. This was for a christmas present. Had I known, I would have ordered from somewhere else. Terrible first experience, will never use again.
Bill
purchased online product was delivered to the wrong address. Tried contacting the company by text, phone, email, no return call or response. Terrible customer service will never purchase product through fit to run again.Paid full price online. Your company could care less about customers. After attempting to communicate with fit 2 run since Dec 12I stopped payment through my credit card today.
Wendy S.
If I could put a zero, I would. Horrible customer service. I have spent hours trying to get a hold of customer service. I have also sent a text and an email. DO NOT Order from this company! They charged my credit card right away, but no contact since then. They said they would send an email when the item ships and tracking info would be included. I got nothing. Their customer service is disgusting!
Tom G.
Ordered sneakers for Xmas online 12/8, and paid for fedex 2 day delivery. On 12/20 still no update on shipping , got in touch by text and they wrote: The fulfillment center that was assigned your order has rejected the item due to it being out of stock. I will be issuing the full refund to your original form of payment. -- Fit2Run Ecommerce They would have never contacted me unless I inquired. Terrible company. Do not trust or buy from.
Rare C.
Stupid website. At check-out, the site keeps telling me that I have insufficient funds on my card when I have way more than the petty $99 that the shoes cost.. and the shipping is supposed to be free. Stupid idiot system.
Misty R.
This website/store is a scam. They did not provide tracking information and when you go and check on their website, you will always get an error: our website is experiencing technical difficulties. I've disputed all charges with my credit card company
R M.
They did not get back to me on the status of my order even though I tried 3 times, finally after 3 weeks I worked with my credit card company to file a dispute and then they got back saying they accept the dispute and the item was not in stock, I do not recommend anyone use fit2run
Denise C.
NIGHTMARE! I ordered tennis shoes $ 175.67 and NEVER received my shoes. After the fact, I learnt this is FIT 2Run ONLINE is total scam for years and no one stops them!!!! I’m old and I lost my money…. I’ve called endless hours, text and emailed CRICKETS EVIL SCAMMERS DO NOT ORDER 🛑someone close this website 🛑🛑🛑‼️🛑‼️🛑‼️🛑‼️