First Truck PartsReviews of firsttruckparts.com

I ordered a part on Monday and then found out on the same day that I did not need that part. To make a long story short it took me two days to get my cancelation email and now I have to wait one to two more days to get my money back. I will never use this company again.

The part I ordered was labeled as S4005001030 Genuine Wabco® ABS Trailer ECU Valve Assembly. What I received was not the right part. I wanted the whole valve assembly as it was displayed on the website. Now, I've got a grain trailer that's waiting for parts when it should be hauling. Also, the return took a long time to process and every time I inquire about it to customer service, I get generic, computer-generated responses. I'll never use this company again and wouldn't recommend them to anyone.

My experience for Firsttruckparts is the worst experience that I ever got in my life to finding help for truck part. I needed waterpump ,I called them, they promised me that they had 1 in stock, they charged me $790dollars and $90:00 for shipping cause I need it so bad!! They told me that it will arrive today 10:00am to 12:00pm , now we’re 12:57pm no part yet! I just called them right now, the first thing from them is “sorry your order was cancelled 😥” Man, my truck is broken down in Tulsa far away from my hometown!! At least I deserved a text message to know that before, so that I can find other ways. Man, May Almighty God punish them if they they did it intentionally!! “Your money will be refunded to you between 3 to 5 days of the business “ hhh brother money is not the problem!!! The problem is to promise and not fulfill the promise!!!!!!! I never wrote a review but today I had to because there are some people who are out there trying to waste your time and more

Genuine part but price too expensive, $7000 for a $1300 part, so look for more options if you don't have no choice

We ordered a critical part for a fire engine and shipped it one day air. 6 days later and it is not here. to track item they want you to download an app instead of giving you the ups tracking number. I emailed them a high importance email several hours ago, no response as of yet, only a link to this survey.

After acepting my order I was told the next day that the item was out of stock when it clearly said in stock on the website.

I ordered this product and was in stock and then showed shipped. Then I got an email stating I cancelled the order which I didn't. When I contacted them telling them I didn't they say they sold them all and didn't have any now. So I didn't get anything.