First Interstate BankReviews of firstinterstatebank.com

FIB is Now holding Social Security Direct deposits for a 2 days before posting to account, How poorly can you treat retirees on fixed income. Negative 10 stars

Horrible experience with First Interstate Bank Master Card. Very difficult to get earned rewards and they dole them out in $50 increments. Nasty computer won't let you talk with a real person! Too bad because I immediately got a replacement card that pays 2% from another bank with a GREAT Customer Service person.

Went to bank ATM but can't get any money out..I think if you used their ATM this shouldn't happen..now have to wait until next week I suppose after labor day..this bank is in Sidney Iowa..how shameful

Bank is a joke. Hours are bad so if you work a 9-5 job, you have no option to go in and have issues resolved. Close at 430 and not open on Saturdays. My ex closed the account after leaving me and the kids and was never notified, but they called me almost everyday for 3 weeks to see if I’d authorize a charge to go thru. Same lady and every day I’d tell her that they let my then husband close it so how could I authorize charges on a closed account.

If I could negative stars then I would. Every service with this bank is ridiculous. 75% of the time you can't load the app to check your transactions or balance. It was much better a couple years ago when they were great western. The ATM doesn't work half of the time. Or when it does, it says cash withdrawal is temporarily unavailable. Even when you go to cash in change, their machine seems to always be broken. I will be pulling my money out, closing my account and switching banks. Do not do business with them.

First Interstate Bank is not competitive, and their app has issues! For example, you can't use the app to make large mobile deposits, and bank managers are unable to increase mobile deposit limits like at other banks. Their app won't let you make a mobile deposit of over $5k. Time to change banks!

FIB is not business friendly. They are so afraid of being caught in fraud that they have treated many new and prospective new customers very poorly. I have owned a marketing company since 1989. I created a new marketing business specifically for online sales. FIB opened and account, took my $5k deposit, then two weeks later gave me thirty days to close my account, saying my "business model" was outside their scope of acceptable business. Really? I think FIB must be having financial trouble... They claim they are being pro-active for fraud. But I was recently told by other business people that many are now taking their money out of FIB bank without explanations. Never been treated so poorly by a bank in our entire lives.

We have conducted business with First Interstate Bank for close to 30 years now. Yet, after six phone calls and an equal number of promises to remove the paper charge on my daughter's account (who is only 17 and should not have a paper charge), they still haven't removed it and are charging her monthly. We have deposited significant amounts of money with this bank, yet we are on the verge of closing our accounts and moving elsewhere. We are sick and tired of wasting time and dealing with ongoing lies!