First Fly TravelReviews of firstflytravel.com

FRAUD - be aware - Imposters - acted as they were LUFTHANSA - we explicitly and repeatedly asked them if we were connected to the corporate direct Lufthansa customer support line and Michael kept reassuring us that he works at Lufthansa and that the additional $360 were the difference in the Lufthansa ticket fare and in addition to the $215 change fee. They are trying to make an additional $360 for themselves and are telling you that Lufthansa is charging this increased ticket fee! Be aware - FRAUDAULENT company!

Yep - Scam. They claimed to be KLM but are not. So far, it looks like my ticket is booked, which is good. However it looks like they marked it up ~$250 over what KLM would have charged.

PLEASE READ ALL THE BAD REVIEWS!!!! BE AWARE!!!!!!!! THESE ARE SCAMMERS They are imposters. they claimed to be Aeromexico Airlines. They aren’t, They use fake names. I should have known since they have a thick Spanish accent when they speak. They even Insult you & mock you. Yes, they actually giggle while you ask them to cancel a transaction that has been inflated. They will mislead you and will charge you an inflated amount. I had been forced to call my bank to report the fraud and the airline as well since they are misrepresenting them and my neighbor who is sm FBI agent has asked me to file a complaint after reading all the bad reviews. I was called “crazy” I had been harassed and threatened as well. Please please don’t fall

Total got screwed by this company. They mislead me into thinking I was calling Air France directly. They screwed up my ticket twice without any notification. I was under the impression I was purchasing a totally refundable ticket. When I called to cancel (because I was so suspicious of being scammed at this point) they told me they would reverse the charge. I asked if they would send me a cancellation email. They said they would and literally hung up on me. Beware!!! They are a third party company acting like they are Air France. I was forced to report them to my credit card company in hopes that I will not be charged nearly $2300 for my flight I didn’t take. Their excuse for screwing up my ticket twice was “we are all human and make mistakes”.

Had to fly from Vancouver BC to Seattle, a short flight. Thought I was booking through Air Canada but somehow ended up with First Fly Travel. They acted as the airline. When the credit card charges came in it looked like part of the airline bill but was First Fly’s add on. $345.

All travelers beware of First Fly Travel LLC. The company is bogus and nothing but third party scammers charging excessive booking fees. I have reported their unscrupulous practices to the Better Business Bureau as well as the Attorney General in Delaware

BEWARE "Firstfly Travel LLC" which represents itself as a "consolidator" for airlines but is simply a third party agent which charges seriously inflated ticket costs (if indeed there are even actual tickets generated - see other reviews). Somehow I ended up on the phone to these guys rather than the legitimate airline helpdesk, possibly through a sponsored ad that was dressed up to look like the airline. When I saw the reference to "Firstfly Travel LLC" in the email request to authorize the payment, I realized the mistake and prevented my card from being charged. I was a click away from a VERY expensive mistake. Please, if you are reading this do NOT book tickets with this company, however desperate you may be - they will make promises that they cannot keep in a bid to charge your card.

The company is a scam!! They are not associated with whatever companies they pretend to be. My partner though she was calling SAS but I’ve been seeing many comments about them posing as a mediator for whatever company. It’s a scam. There is no doubt. Do not trust the positive reviews here, they barely even makes sense when you read them.