First DayReviews of firstday.com

First off, this review is more about the customer service rather than the product itself.. I placed an order,, then got an email about my subscription. So tried logging into my account, and couldn't, so I recovered my account info to access my account. In ACCTUALLY a duplicate account was created. My cc has been overly billed and I now have 6bags of refills that I didn't request.. and when I informed about this error.. there is no acctual customer service or attempt to correct the situation. So Ive canceled all accounts.. and wont be ordering again. Shame the product is a good but I can't see my self paying this much and getting poor service when there is an issue.. *****I feel the need to update as of 6/ 22/2026 my account was NOT canceled, I was billed again and again recieved 3 more bags of refills.. this is now a fraudulant act. And will be reported appropriately*****

Placed an order as a monthly subscription on May 20th. The site said the order was on the way the 21st. It is now June 8th and I never received my initial order.

We adore the First Day Teens multivitamin. My teens are genuinely excited to take it in the morning. I also take it regularly and my recent blood work was the best it’s ever been. I’m adding in the women’s magnesium gummies as well and have high expectations for its efficacy. As a family, we have tried many different brands - always searching for the balance of taste and effective vitamin delivery - and have been very happy with First Day. Glad to have finally found the one ☺️

I ordered their Teen Focus product. We didn't notice a huge difference with the product, but we only used it for a few weeks, it may have worked better over time as supplements do, so I am not reviewing the product, but the subscription service. Please note that they do not send any kind of reminder email to let you know your next order is coming. When I discovered they were sending a second shipment, I tried to cancel it within the hour but they said the order wasn't able to be canceled (the email came on a Sunday so it clearly wasn't already shipped). I recognized my fault in not having canceled the subscription before they shipped again and was willing to eat the $88 charge for the product but when I tried to cancel my subscription for future shipments there was no way to do it on their website. According to their FAQ it says I should be able to cancel online- "Log into your account at firstday.com to manage, pause, cancel, or update your subscription anytime" so I ended up having to email them. Instead of canceling, I was asked why I wanted to cancel. When I said I felt they had deceptive business practices since their FAQ was clearly incorrect, they stopped emailing me altogether until a full 24 hours later to finally let me know they had canceled my subscription. Even still, on my account now it shows my next shipment is June 30 with a reactivate button by it but nothing that tells me definitively that they have canceled my subscription. Very frustrating. I worry that any business that has to have such practices doesn't trust their products to sell on their own. Why would I pay for such products? It makes me lose all confidence in the company.

Everyone is so right about the terrible customer service. Ive emailed them a couple of times asking to cancel my subscription and no replies. What's worse is that my account says I dont have any subscriptions yet they are still charging my card.

Product is great - If all the things they tout are true. Main issue is with subscriptions...you cant cancel once you start them under your account login on the website. You can change delivery dates, change product, skip a delivery, etc but cant cancel! Feels like a scheme which is not what you want in healthy products with ..more like a timeshare...I have asked them numerous times where can you cancel, with no response.

I love them so far.My grandson is 4 yrs. old and he is a very picky eater with only a few foods he will eat . The most noticeable change is increased appetite..

Product is as advertised. I paused my subscription but was still charged. There is no way to cancel online.