First Chicago InsuranceReviews of firstchicagoinsurance.com

I carried this company for auto insurance for about two years. At the beginning of a new six month policy they pulled the even amount sum of $250 as they have in the past..... Only made time to call them to explain what happened and to see about the policy but they would have no part in that. They wouldn't admit or acknowledge the affiliation to United Security. Setting up auto pay and never filing a claim means nothing. The reward was piss poor EFT processing, bad telephone attitudes and no accountability whatsoever. I hope they get sued and go bankrupt.

I had a blow out on my 2013 Ford edge did damage to my bumper and grill did a claim on it have not heard back from them or the insurance adjuster this surance company is a joke need to be sued and shut down for poor customer service

Worse, worse, worse, worse insurance ever lost my car because of them. They didn't want to pay not 1 penny giving me the freakin runaround kept giving me a new claim Person starting all over BS after another when it was their client fault. I can't believe this insurance is still open.I can't believe y'all are getting insurance from them.They are not gonna help you either......DON'T WASTE YOUR TIME WITH THEM!!!!

First Chicago suck when it comes to claims I was a first Chicago client but I had to stop paying my insure and go else where I’m still fighting to get paid I got hit by a no insurance driver and there giving me a had time but they was not giving me a hard time collecting my payment please go else where if your looking for insurance First Chicago is not it

My wife and I have been fighting this insurance company for almost a year ! Their client hit our truck that was parked at a gas station in cincinnati ohio. We went to meet a claim adjuster that they sent us to and then said they want Their adjuster to look at the truck ?? Finally they sent a check for 1200 less than it quoted at the very end of when the check expired. The check it's self expired the same day I received it in the mail while I was at work and the bank was closed .. talk with 2 or 3 people and then had to wait because the accountant was out on maternity leave. 🙄 finally she returns to work and says that the check is in the mail .. it has yet to show up and now nothing .. nobody will talk to us and can't get a call back This company is a JOKE ! I feel bad for anyone who has to deal with them

First Chicago insurance company sucks they don't get back to you for a claim, I have tried dozens of time, and all I get is being putting back in line

My experience with Chicago First Insurance and the handling of my policy renewal has been extremely frustrating and concerning. I renewed my policy before the expiration of my previous coverage specifically to avoid any lapse. I followed all instructions provided by the broker, made the initial required payment in advance, and was issued an insurance card showing continuous coverage starting 05/09/2026. Based on what I was told by the broker and what was reflected in the Magnum Insurance portal at the time, I was assured that my coverage would continue seamlessly with no interruption as long as I completed the payment plan within the agreed timeframe. Despite this, due to what appears to be an internal administrative issue between Chicago First Insurance and Magnum Insurance systems, my policy was later reissued with a changed effective date of 05/12/2026. This resulted in an apparent gap in coverage that I was never informed about in advance and that directly contradicts the documentation I was originally given. As a customer, this is extremely serious. I took all necessary steps in good faith to ensure continuous coverage, relied on the information provided by the broker, and followed the payment instructions exactly as explained to me. Being placed in a position where I may now have a lapse on my insurance record due to internal processing or communication errors is unacceptable. At minimum, this situation reflects a lack of coordination and accuracy between systems and communication channels, and it has caused unnecessary stress and potential long-term consequences. I hope this issue is reviewed seriously and corrected appropriately.

Do not buy this insurance. Do not deal with this insurance. Unprofessional. Scammers. Liars. They'll deny every possible claim you have. This company should be closed and banned from operating.