First Chicago Insurance specializes in developing affordable auto insurance products for good drivers in Illinois, Indiana, Iowa, Kansas, Missouri, and Wisconsin.
First Chicago Insurance (firstchicagoinsurance.com) has 113 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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G A.
Absolutely terrible. No one could answer simple questions about my policy and I got the run around when trying to remove a car from the policy. I can now see why it was half the price of my progressive policy. You really do get what you pay for
MARIA DE JESUS SANCHEZ G.
First Chicago Insurance me ayudó en todo el proceso durante mi accidente todos sus trabajadores fueron muy amables.
ERIC J.
Can never get in touch with an agent takes forever I just pray too God that he keeps me well and avoid all auto accidents I feel this insurance company will make my life a living hell far as coverage
Response from First Chicago InsuranceApr 17, 2019
Thank you for your feedback. We are sorry you are experiencing trouble with your agent. Please contact them directly as this complaint reflects your experience with your chosen insurance agent, and not First Chicago Insurance Company.
ANDRE H.
Great company Great prices
bill S.
I had to call First Chicago Insurance on 4/3/2019 and the lady i talk to was very understanding ( sorry I forgot he Name ) she really help me out I was having trouble paying my bill on line She took my payment over the phone and I thank her for all of her help
DENISE V.
Very professional and supportive during a stressful time at this moment
antonio J.
I was involved in an accident that was the fault of the other driver. His insurance company was terrible and dragging their feet to address damages after receiving the police report and acknowledging the driver to be at fault. The driver’s insurance company sent me to the body shop for damage estimate. After the estimate the driver’s insurance took 3 months and still would not okay my repairs. I paid my deductible with 1st Chicago $1030.00 to get damages repaired At which time they told me my deductible would be completely refunded to me pending repairs. I called them a week after my repairs were complete to complain about Shotty workmanship. I also inquired about when I would be receiving my deductible as a refund that I had to pay out. They then told me there was an open investigation and the other insurance company had not found the client liable so me receiving my deductible amount refunded was not possible. They mislead me as a customer and are a below standard company. I will never recommend them and I now have to hire an attorney to recoup my deductible. Stay away from this organization!
Brie F.
Great service!!
