First AlertReviews of firstalert.com

I have 8 devices in my house.. with in one year we had to call 3 times fire fighters to my house due to faulty product. today I called to see if they can replace all 8. They refused to.. Please do not buy this product it will cause you a heart attack with strobe light and sound and it will be a false alarm.. Horrible customer service. Model Number #7020BSLA

Had a problem with some outdated smoke alarms,I called customer service,and at a moments notice they piked up and I had a rep talk to me ,unbelievable someone that fast,best thing about this is this person spoke English no foreigner that I couldn't understand,what a breeze,this lady named Maria took control of my issue and got my problem solved,kind courteous and so informed about the products at First Alert,what a company,very impressed with this service,for any of my future issues with smoke alarms I will be buying them from this company,plus the word gets around,any of my friends or family members in need of First Alert products I will highly recommend this company,thanks so much First Alert rep Maria,you made my day,this company has about the best customer service people around,very impressed,thank you,nick............