FirstactiveReviews of firstactive.com

I applied for a savings account nearly a month ago, and all I’ve had are a few emails from them to tell me the application is still under review. What on earth is the hold up? This is a ridiculous amount of time to wait, so I’ve now emailed to cancel the application. I’ve now opened up an account with Chase, which was up and running within a few hours!

Waiting over 4 weeks for openeing an account cant be acceptable. When I applied on line they said it could take upto 72 hours. 4v e mails apologising but no suggestion it would take iver 4 weeks and counting. Very bad service from Nat West group

Appalling! Nearly six weeks and just the continuing 'we're still working on the account'. Save yourself your interest and open with Tesco bank at 4.5% which was open immediately. I've been with Nat West for over 30 years with this by far the most disappointing.

Should be called First Inactive.

Complete waste of time. 3 weeks and still not opened Go elsewhere

Absolute joke of a bank! Waited over 3 weeks for account and still not open! Just opened a Spring account that offers 5% up to £5k. Opened that account in less than 12 hours! Update on 7/10/26 I have just been informed that they can’t open my account due to checks they have made. That’s good as I would never trust a bank as incompetent as this either my money!

Applied over 3 weeks ago and just get emails saying they are sorry it is taking so long I don't trust this bank.

Its taken over three weeks and still no savings account open, despite First Inactive saying an account would take 72 hours to open. I have subsequently opened other accounts within minutes. If and when they ever actually open this account I wont be using it.