Donna R.
Gotta SEE it!
All services occur on line via LIVE CHAT and E-mail. I found ‘phone tag’ inefficient, though available if needed. On line viewing is effective and FUN! Site offers a nice views of frame shapes and colors. As my first virtual pair of glasses, I am quite amazed and pleased of the quality, comfort and visual accommodations. My new spectacles are adorned with prescription progressives and a bluelight special recommended for driving, as I find especially beneficial for nighttime wear. Scratch resistance and thinner lenses afforded no additional charge. (Peruse on line information.). So far..so wonderful! Thanks, FIRMOO.COM! Happiest Holidays!
Response from FirmooDec 1, 2025
Hello Donna, Thank you so much for this incredibly detailed and wonderful review! Thank you as well for your honest note about the phone service. We are actively working on streamlining our processes to make all support channels, including phone calls, more efficient. Wishing you all the best. Sincerely, Firmoo Customer Support Team




