FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 5,624 reviews with 5 stars · Clear filters
Tania
Great company, great glasses and great customer service. I loved my glasses and I appreciate how fast they got to me. They are amazing quality. Thank you so much Firmoo and thank you for having amazing customer service. I will definitely be buying more. I will be letting friends and family know about this glasses so they can buy as well I definitely recommend.
Julian C.
Great quality from Firmo! Excellent quality, fast delivery and good quality lenses. Will use in future for all my glasses!
Scott J.
I received my glasses faster than expected. They are exactly as I ordered and are very good quality. The prescription is perfect and the lenses are very clear. My only complaint is that the nose pads were very hard and uncomfortable, but I easily fixed that by replacing them with soft silicone gel nose pads. I will definitely be a return customer.
Response from FirmooDec 9, 2025
Hello Scott, Thank you so much for sharing your experience with us! We appreciate your honest note about the nose pads — comfort is so important, and we’re glad you found an easy fix with silicone gel pads. We’ll certainly share your feedback with our product team as we continue to improve our designs. It means a lot to us that you plan to return as a customer. We look forward to serving you again soon! Sincerely, Firmoo Customer Support Team
Adinarayanin D.
Très bon site. Pas de frais supplémentaires ce que je craignais car je vis en Martinique. Très bonne qualité ! J'ai reçu ma commande en mois de 3 semaines. Je recommande ! !!
Vanessa C.
Buon pomeriggio a tutti! Ci tengo a fare questa recensione in quanto mi sono trovata bene, infatti penso proprio che farò altri acquisti in futuro. Addirittura avevo sbagliato ordine, 4 giorni dopo ho ricevuto il rimborso con 5 euro in meno (come da loro politica giustamente), e ho potuto subito effettuare l'ordine corretto. Gli occhiali mi sono arrivati una settimana prima rispetto al previsto, mi devo abituare ma le lenti e l'occhiali in sé sono perfetti, ottima qualità. Sto consigliando Firmoo a tutte le persone che conosco, ottimo servizio e prezzi molto competitivi.
Francesca B.
ottima esperienza. venditore serio e affidabile. occhiali bellissimi a prezzi super consiglio vivamente di acquistare
David
Compré dos gafas graduadas y al recibirlas me di cuenta de que no había pedido la graduación correcta del ojo izquierdo en las dos gafas. Tras escribir a firmoo me enviaron otras dos gafas iguales con la graduación correcta, sin necesidad de devolverles las primeras y sin ningún coste por este segundo envió aun habiendo sido error mío.
Alicia H.
My experience with Firmoo was great. The glasses arrived quickly, fit well, and looked exactly like the pictures. It's reliable and affordable option for eyewear.
