Nicoa C.
They took way to long to come and I…
They took way to long to come and I payed 20 for the fast shipping not worth it!
Response from FirmooSep 25, 2024
Hi Nicoa. Thank you so much for your feedback. We noticed that your order was shipped from the lab on the 12th and delivered on the 16th, which falls within the promised shipping timeframe. As eyeglasses were custom-made to your prescription, the processing did take some time, and we truly apologize for any inconvenience this may have caused.🙏🏻 We are working hard to improve our efficiency and hope that you'll give us the time and chance to get better.🌷 Pleaae feel free to reach out our service team via Firmoo.com if you have any concerns.☀️




