FirmooReviews of firmoo.com

I have ordered a total of 8 pairs of glasses over the last three years, some for me and some for my husband. The first thing I noticed is that the website is well fleshed out and easy to use, which is always a bonus. The glasses we received have always been high in quality - we were used to spending hundreds of pounds in Specsavers, but firmoo glasses honestly rival them in terms of quality, and obviously the price point is fantastic. Due to the prices, I've been able to buy multiple pairs and can switch around depending on my mood! The reason I decided to write a review was due to the customer service, which is fantastic. I reached out to enquire whether my current favourite frames will be restocked. I received a very quick response that sadly they will not be restocked, but was provided with links to very similar alternatives! I thought this was amazing as I have never had such a good customer service experience! I will be coming back to firmoo 100%, cannot recommend them enough.

Super kulant, modische Auswahl, völlig unkomplizierter Ablauf. Durch einen Fehler meinerseits eine nicht passende Brille bestellt. Umgehende Zusendung eines Gutscheines für eine Ersatzbrille. So einen Kundenservice habe ich noch nie erlebt. Passende Brille war ruckzuck da, einfach top, vielen Dank. Sehr zu empfehlen

I've so far ordered four pairs of glasses from Firmoo, three regular pairs and one prescription sunglasses. I'm very happy with my experience, and especially the customer service. Just recieved my second order today, where I didn't like the color of one of the frames on me. Just didn't suit my coloring, and they gave me a coupon totaling the cost of the frames and lenses I'd chosen, so I could order new, free ones in the color I wanted instead. Very happy with them! And they get my prescription right, which can be tough for astigmatism. Stylish frames too. 10/10

I had reason to contact them after purchase, they were so so helpful. Very quick response.

I’ve ordered 7 pairs of glasses from Firmoo, and every single experience has been amazing. Delivery has always been fast, communication is easy and responsive, and the prices are unbeatable for the quality you get. The frames are lovely, well-made, and stylish, and most importantly, the prescriptions have been spot-on every time. It’s hard to find affordable glasses that are also accurate and reliable, but Firmoo has exceeded my expectations again and again. I’ll definitely continue ordering from them and recommend them to anyone looking for great glasses without overpaying.

Da quando ho scoperto firmoo ho già fatto 3 ordini proprio perché mi sono trovata benissimo. Per il terzo ordine ho dovuto contattare l'assistenza clienti per un problema, non dipendente da firmoo, e sono stati celeri e molto professionali. Consiglio assolutamente

The frame size guide helped me find my frame size and it was accurate. I love the frame and glasses, they’re sturdy and just like I hoped for. Fog also dissapears in a second.

Great customer service. Ive ordered multiple times!